How to report a catalog listing or business
If you think a business is violating our Commerce Policy, you can report them.
Report a product or service
To report a product or service:
- Open the chat with the business
- Click on the
icon located next to their business name - Click on a product or service to view Details.
- Click on the
| icon > Report product. - You have two options:
- To simply report a product or service, click REPORT PRODUCT.
- To provide more details, click TELL US MORE. Then, select an option and click SUBMIT.
Report a business
To report a business:
- Go to the WhatsApp Business profile
- Click on the
| icon for more options, located on the top right corner - Click Report business.
- You have two options:
- To block and report the business, click the check box next to Block business and delete this chat's messages. Then, tap REPORT
- To simply report the business, click REPORT.