Log in

To log in to WhatsApp on WhatsApp Web, WhatsApp Desktop, or Portal, you need to use your phone to scan the QR code.

1. Open WhatsApp on your phone.
   • Android: Tap More options.
   • iPhone: Go to WhatsApp Settings.
2. Tap Linked Devices.
• Android: Tap LINK A DEVICE. Follow the on-screen instructions if your device has biometric authentication. If you don’t have biometric authentication enabled, you’ll be prompted to enter the pin you use to unlock your phone.
• iPhone: Tap Link a Device. On iOS 14 and above, use Touch ID or Face ID to unlock. If you don’t have biometric authentication enabled, you’ll be prompted to enter the pin you use to unlock your phone.
3. Use your phone to scan the QR code on your computer or Portal.
4. If prompted, tap or select Done.

Note: The authentication is handled by your device’s operating system using the biometrics stored there. WhatsApp can’t access the biometric information stored by your device's operating system.

Log out

You can log out of WhatsApp Web or WhatsApp Desktop from your phone, computer, or Portal device.

Log out from your computer or Portal

1. Open WhatsApp Web or WhatsApp Desktop.
2. Click Menu ( or ) above your chats list > Log out.

Log out from your phone

1. Open WhatsApp on your phone.
• Android: Tap More options > Linked Devices.
• iPhone: Go to WhatsApp Settings > tap Linked Devices.
2. Tap a device.
3. Tap LOG OUT.

Related resources:

• About WhatsApp Web and Desktop
• How to download WhatsApp Desktop
• How to add or remove your WhatsApp account from Portal
• Can't connect to WhatsApp