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How to share products or services with customers

You can share your products or services with new and existing customers by sharing your catalog.

Share products or services

To share products or services in an individual chat or group chat:

  1. Open a chat in the WhatsApp Business app
  2. Click the icon next to the text field. Then, click the icon
  3. Select the product or service you wish to share
  4. Click the Send icon

To share your catalog:

  1. Open the WhatsApp Business app
  2. Click the | icon on the top left corner > Catalog
  3. Click the link icon (icon goes here) to share your entire catalog
  4. Click the Send icon
  5. You can share the entire catalog with your friends and family by selecting either of the options:
    • Send link via WhatsApp.: to share the catalog link with others over WhatsApp
    • Copy Link : copies the link

Alternatively, you can also share specific product or service from your catalog:

  1. Open the WhatsApp Business app.
  2. Click the | icon on the top left corner > Catalog
  3. Select the product or service you wish to share
  4. Click SHARE on the top right corner to
    • Send link via WhatsApp.: to share the catalog link with others over WhatsApp
    • Copy Link : copies the link
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