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You can also browse the topics below to find what you are looking for.
Temporarily Banned
About Temporarily Banned Accounts
Download and Installation
About supported operating systems
How to update WhatsApp
About moving from WhatsApp Messenger to WhatsApp Business
How to update the WhatsApp Business app
Can't log out of WhatsApp
About linked devices
About linked devices
About multi-device beta
How to download WhatsApp Desktop
About WhatsApp Web and Desktop
How to log in or out
How to link a device
How to link a device
How to join or leave the multi-device beta
About WhatsApp Web and Desktop updates
Verification
About registration and two-step verification
About two-step verification
How to reset your two-step verification PIN
How to manage two-step verification settings
About using one WhatsApp account on multiple phones, or with multiple phone numbers
How to register for the WhatsApp Business app
About autofilling security codes on WhatsApp
Account and Profile
About sending messages on WhatsApp
About account bans
About seeing your phone number already in WhatsApp
Lost and stolen phones
About creating a business name
What is WhatsApp Business?
Can’t connect WhatsApp to a Facebook shop
Can’t access WhatsApp catalog when linked to my Facebook shop
How to request your account information
Stolen accounts
Seeing the message "Your phone number is banned from using WhatsApp. Contact support for help."
About catalog
How to view a catalog
How to create and manage a collection in your catalog
How to Comply with the Laws for Selling Online in India
About mandatory disclosures to be made by Businesses
About complaints raised by WhatsApp users in relation to the goods or services sold by Businesses
About data roaming charges
About your business profile
About QR code for WhatsApp Business
About linking WhatsApp Business with Facebook and Instagram
How to add a WhatsApp Business account to an Instagram Profile
About sharing your WhatsApp Business information with Meta to create ads
About the shopping button
About Shops integration with the WhatsApp Business App
How to link your WhatsApp Business account to a Facebook Shop
How to share links to your Facebook Shop in WhatsApp
How to share and view links to a Facebook Shop in WhatsApp
About Cart
How to use cart on WhatsApp Business
How to view cart as a customer
About inactive account deletion
About syncing WhatsApp Business with Facebook Pages
How to add a WhatsApp Business account to a Facebook Page
About find businesses
Don’t recognize contact’s account
About changing phone numbers
About changing phones
How to change WhatsApp’s language
How to search for businesses inside WhatsApp
Can't save quick reply
How to apply chatlist filters
How to edit your profile
How to edit your business profile
How to use dark mode
How to create and maintain a catalog
How to share products or services with customers
Chats
About forwarding limits
About last seen and online
How to format your messages
How to reply to a message
About disappearing messages
About view once
About end-to-end encrypted backup
How to turn on and turn off end-to-end encrypted backup
How to mention in a group
How to use click to chat
About chatting with businesses
Controls When Messaging Businesses
About shopping on WhatsApp
How to shop while chatting with businesses
About using the shopping button
Getting messages from businesses
How to message a business on WhatsApp from their Facebook Shop
How to migrate your WhatsApp data from iPhone to a Samsung phone
Can't migrate chat history from iPhone to a Samsung device
Can't remember password for encrypted backup
How to view a Facebook shop on WhatsApp
About creating stickers for WhatsApp
About sticker suggestions
How to pin a chat
About opting-in to business chats
How to do an internet search on forwarded WhatsApp messages
What does “Invite via Link unavailable” mean?
How to manage your notifications
How to delete messages
How to create and invite into a group
How to add and remove group participants
How to make changes to groups
How to exit and delete groups
How to forward messages
How to turn disappearing messages on or off
How to turn disappearing messages on or off in a group
How to send and open view once media
About suspicious links
How to mute or unmute group notifications
How to star or unstar a message
How to change group admin settings
How to send media
How to archive or unarchive a chat or group
How to manage group admins
How to play voice messages
How to send voice messages
How to preview a voice message
About message history on companion devices
About message history on linked devices
About message history on linked devices
How to send message reactions
Payments
Learn more about participating countries
Contacts
How to add an international phone number
Can’t see a contact’s profile information
About WhatsApp QR codes
How to view your WhatsApp QR code
About contact upload
Voice and Video Calls
How to add or remove your WhatsApp account from Portal
How to call a WhatsApp contact on Portal
How to switch between WhatsApp voice and video calls on Portal
About Messenger Rooms
WhatsApp Calling unavailable in some countries
About desktop calling
How to make a voice call
How to make a video call
Security and Privacy
We’re updating our Privacy Policy for people in the European Region
How to change group privacy settings
About unsupported apps
About Commerce Terms of Service
About responding to customer questions
About buying goods or services from businesses
Being blocked by someone
About blocking and reporting contacts
How to stay safe on WhatsApp
The threat of traceability in Brazil and how it erodes privacy
About WhatsApp and elections
What is traceability and why does WhatsApp oppose it?
Seeing "Waiting for this message. This may take a while."
Seeing "Waiting for this message. This may take a while."
Seeing “Waiting for this message. Check your phone.”
Seeing "Waiting for this message. Check your phone."
What does "This group is no longer available" mean?
How to select a location when looking for businesses
Information for Law Enforcement Authorities
Privacy and security for business messages
What information does WhatsApp share with the Meta Companies?
The Meta Companies
The Meta Company Products
How is your data used with Facebook Shops?
About using optional Meta Company features if you opted out of sharing WhatsApp account information with Meta
Which Terms of Service apply to you
Who is providing your WhatsApp services
About minimum age to use WhatsApp
About using the WhatsApp Business app to communicate with your customers
About contacts and your WhatsApp Business app
How to prevent the spread of misinformation
How to use WhatsApp responsibly
Account security tips
How to change your privacy settings
Unauthorized use of automated or bulk messaging on WhatsApp
Protecting our users from a video calling cyber attack
About updating business information for WhatsApp Business accounts linked to a Facebook Page
About spam and unwanted messages
Global Suicide Hotline Resources
Security Code Change Notification
About security code change notifications
About end-to-end encryption
What's California's Shine the Light law and how do we comply?
How we work with Facebook to offer new products and services
Why am I seeing a new system message in my WhatsApp chats?
About harvesting personal information
We updated our Terms of Service and Privacy Policy on January 2021
About the effective date for the January 2021 update
About Business Features
Answering your questions about WhatsApp’s January 2021 Privacy Policy update
Building Private, Safe, and Secure Communities on WhatsApp
How to report a catalog listing or business
About Code Verify
How to install the Code Verify web browser extension
Why am I seeing a network timeout error?
Why am I seeing a possible risk detected warning?
Why am I seeing a validation failure warning?
Status
How to share WhatsApp status updates to other apps
About status privacy
Troubleshooting
Can't change phone number
Problems sending or receiving messages
Incorrect timestamps on messages
Troubleshoot blurry photos
Can't connect to WhatsApp
Can't receive notifications on Chrome
Can't receive notifications on Firefox
Can't receive notifications on Opera
Can’t receive notifications on Safari
Can’t receive notifications on Microsoft Edge
Can't use desktop calling
WhatsApp Business API
About WhatsApp Business products
Getting access to WhatsApp Business Platform
What are Business Solution Providers and how can you work with them?
Working with Solution Providers
How to comply with the WhatsApp Business and Commerce policies