よくある質問(FAQ)

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よくある質問(FAQ)

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下記のトピックを参照して、探しているものを見つけることもできます。

ダウンロードとインストール

How to update WhatsApp
WhatsApp business products
Getting access to Business API
Reinstalling WhatsApp
Supported devices
Support for other operating systems
Jailbroken phones

認証

How to verify your number
Using two-step verification
Using one WhatsApp account on multiple phones, or with multiple phone numbers
About saving WhatsApp credentials in iCloud Keychain

アカウントとプロフィール

Requesting your account information
Managing your profile
What is WhatsApp Business?
Chatting with businesses
What is a solution provider?
Working with Solution Providers
Creating business names
Stolen accounts
Lost and stolen phones
Deleting your account
Changing your phone number
Changing phone numbers and/or phones
How to change the language
Is it free to send messages over WhatsApp?
Seeing the message "Your phone number is banned from using WhatsApp. Contact support for help."
Seeing a contact, but someone else is using the account
Seeing your phone number already in WhatsApp
Siri Integration with WhatsApp

チャット

Formatting your messages
Sending media, documents, location and contacts
Using live location
Using Voice Messages
How to reply to a message
How to forward messages
About forwarding limits
How to delete messages
Archiving chats
Deleting and clearing chats
How to create and invite into a group
How to add and remove group participants
How to manage group admins
How to mute or unmute group notifications
Making changes to groups
How to mention in a group
How to exit and delete groups
How to back up to iCloud
How to restore your chat history
Editing photos and videos
Configuring auto-download
How to use emoji
Using stickers
Creating stickers for WhatsApp
Understanding Last Seen and online
Using Starred Messages
Using a Broadcast List
Pinning chats
Getting messages from businesses
Disabling notifications from businesses
Using Click to Chat

連絡先

Deleting contacts
Problems seeing contacts
How to add international contacts' phone numbers
Not seeing someone's profile information

ビデオとビデオ通話

Making voice calls
Making video calls
How to add or remove your WhatsApp account from Portal
How to call a WhatsApp contact on Portal
How to switch between WhatsApp voice and video calls on Portal
WhatsApp Calling unavailable in some countries

セキュリティとプライバシー

Protecting our users from a video calling cyber attack
How to Use WhatsApp Responsibly
Tips to help prevent the spread of rumors and fake news
Staying safe on WhatsApp
End-to-end encryption
End-to-end encryption for business messages
Account Security Tips
How to change group privacy settings
Touch ID and Face ID
Configuring your privacy settings
Checking Read Receipts
Being blocked by someone
How to block and unblock contacts
Security Code Change Notification
Seeing "Waiting for this message. This may take a while."
Suspicious links
Hoax messages
Unauthorized use of automated or bulk messaging on WhatsApp
WhatsApp permissions
Usage of your phone number and address book
Who is providing your WhatsApp services
Minimum age to use WhatsApp
Which Terms of Service apply to you
Information for Law Enforcement Authorities
Global Suicide Hotline Resources

ステータス

How to use status
About status privacy
How to share WhatsApp status updates to other apps

トラブルシューティング

Connection problems
Problems sending or receiving messages
Can’t create or restore an iCloud backup
Why don't I get notifications?
Troubleshoot blurry photos
Incorrect timestamps on messages

WhatsApp

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Android
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