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Sharing catalog links

Catalog allows current and potential customers to browse a business’s products or services, ask questions and engage with the business. Customers can choose a product or service they're interested in, share it with their friends or message the business to ask questions about that product.

To share a product or service from catalog:

  1. Go to Catalog
  2. Select the item or service you wish to share
  3. Tap the three dots on the top right corner
  4. You can then share the specific item in your catalog with your contacts or potential buyers anywhere by selecting any of the options:
    • Forward: to share the item link with others over WhatsApp.
    • Share: to share the item link over email or other third-party messaging apps.
  5. Select the groups or individual chats you want to share the item or service with.
  6. Tap Send

The shared link will directly open the item/catalog if the recipient views the links within WhatsApp Messenger or WhatsApp Business app.

However, if the catalog link is shared over email or browser, a selector will open to allow the user to choose which app to open the link.

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