How to share products or services with customers
You can share your products or services with new and existing customers by sharing your catalog.
Share your catalog in an individual chat or group chat
- Open a chat in the WhatsApp Business app.
- Tap the plus icon next to the text field. Then, tap Catalog.
- Tap Send.
Share products or services in an individual chat or group chat
- Open a chat in the WhatsApp Business app.
- Tap the plus icon next to the text field. Then, tap Catalog.
- Select the product or service you wish to share.
- Tap Send.
Share the entire catalog
- Open the WhatsApp Business app > Settings > Business Tools > Catalog.
- Tap the three dots at the top right.
- You can then forward or share the entire catalog with your contacts or potential buyers anywhere by selecting any of the options:
- Forward: to share the catalog link with others over WhatsApp
- Share : to share the catalog over email or other third-party messaging apps.
Share an individual product or service
- Open the WhatsApp Business app > Settings > Business Tools > Catalog.
- Select the product or service you wish to share.
- Tap the three dots at the top right.
- You can then forward or share individual products or services with your contacts or potential buyers anywhere by selecting any of the options:
- Forward: to share the item link with others over WhatsApp
- Share: to share the item link over email or other third-party messaging apps.
Catalog and item links can’t be customized before sharing as they’re auto-generated.