If you’re using the WhatsApp Business app, you can share a short link with your customers that they can use to start a chat with you.
If a customer opens the short link on a device with WhatsApp installed, it opens a chat between the two of you. If they open the short link on a web browser, they will be sent to a web page with your business information and your default message if one’s been assigned. From there, they can click CONTINUE TO CHAT to open a chat with you on WhatsApp web or desktop.
Note: If you’ve selected to share your profile picture with Everyone in your privacy settings, your profile picture will appear on the web page as well. Learn how to change your privacy settings in this article.
A short link for your business is automatically generated when you create an account on the WhatsApp Business app. To access this short link:
Once you’ve accessed your short link, you can:
About short link on Android