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Sharing catalog links

Catalog allows current and potential customers to browse a business’s products or services, ask questions and engage with the business. Customers can choose a product or service they're interested in, share it with their friends or message the business to ask questions about that product.

To share a product or service from catalog:

  1. Go to **Catalog**
  2. Select the item or service you wish to share
  3. Tap the link icon
  4. You can then share the specific item in your catalog with your contacts or potential buyers anywhere by selecting any of the options:
    • Send link via WhatsApp Business : to share the selected item link with others over WhatsApp
    • Copy Link : copies the link
    • Share Link : to share the selected item over email or other messaging apps.
  5. Select the groups or individual chats you want to share the item or service with.
  6. Tap the Send icon.

The shared link will directly open the item/catalog if the recipient views the links within WhatsApp Messenger or WhatsApp Business app.

However, if the catalog link is shared over email or browser, a selector will open to allow the user to choose which app to open the link.

Note: Shared catalog links might not open if the recipient is using a version older than Android 6.0

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