You can share your products or services with new and existing customers by sharing your catalog.
Share your catalog in an individual chat or group chat
- Open a chat in the WhatsApp Business app.
- Tap the attachment icon next to the text field.
- Then, tap Catalog.
- Tap Send all items at the top.
Share products or services in an individual chat or group chat
- Open a chat in the WhatsApp Business app.
- Tap the attachment icon next to the text field.
- Then, tap Catalog.
- Select the product(s) or service(s) you wish to share.
- Tap Send.
Share the entire catalog through Catalog Manager
- Open the WhatsApp Business app >Settings > Business Tools > Catalog.
- Once you are on Catalog Manager, tap the link icon at the top right.
- You can then share the entire catalog with your contacts or potential buyers anywhere by selecting any of the options:
- Send link via WhatsApp Business: to share the catalog link with others over WhatsApp
- Copy Link: copies the link
- Share Link: to share the catalog over email or other messaging apps.
Share an individual product or service through Catalog Manager
- Open the WhatsApp Business app > Settings > Business Tools > Catalog.
- From Catalog Manager, select the item you wish to share. Then, tap the link icon at the top right.
- You can then share the specific item in your catalog with your contacts or potential buyers anywhere by selecting any of the options:
- Send link via WhatsApp Business: to share the selected item link with others over WhatsApp
- Copy Link: copies the link
- Share Link: to share the selected item over email or social channels.
Catalog and item links can’t be customized before sharing as they’re auto-generated.