How to create and manage a collection in your catalog
Creating collections of items in your catalog makes it easier for your customers to find the products and services they’re looking for.
Create a collection
Before you create a collection, you have to add items to your catalog. Once you’ve done that, you can create collections to organize your catalog items.
- Open the WhatsApp Business app.
- Go to the Chats tab.
- Tap More options
> Business tools > Catalog > Add new collection. - Enter a name for your collection.
- Tap NEXT.
- Select the catalog items that you’d like to include in this collection.
- Tap DONE.
Manage a collection
You can edit your collection details from the Collections menu to ensure that your collection is always up to date.
Add or remove items in a collection
- From the Chats tab, tap More options
> Business tools > Catalog. - Tap More options
> Collections. - Tap the collection you’d like to update.
- Tap Edit
. - Select or unselect the catalog items you’d like to add or remove from the collection.
- Tap DONE.
Rename a collection
- From the Chats tab, tap More options
> Business tools > Catalog. - Tap More options
> Collections. - Tap the collection you’d like to rename.
- Tap More options
> Rename. - Enter the new name for the collection.
- Tap SAVE.
Delete a collection
- From the Chats tab, tap More options
> Business tools > Catalog. - Tap More options
> Collections. - Tap and hold the collection you’d like to delete.
- Tap Delete
> DELETE.
Note: Any new or updated collections will be reviewed by WhatsApp before it can be seen by your customers.
Related resources:
About catalog