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How to create and maintain a catalog
An updated catalog makes it easier for your customers to interact with your business. It also helps showcase your new products and services.
Add a product or service to your catalog:
- Open the WhatsApp Business app > More options
- If creating a new catalog, tap ADD ITEM.
- Tap the green plus icon, then Add Images.
- Tap Gallery to upload images from your Photos or Camera to take new images. You can upload up to 10 images.
- Provide a product or service name. You can also provide optional details such as price, description, website link, and product or service code for the uploaded product.
- Tap SAVE.
Delete a product or service from your catalog:
- Open the WhatsApp Business app > tap More options
- Press and hold your finger on the image of the product, or service you wish to delete.
- Tap the Delete icon, then tap YES.
Alternatively, select the image of the product or service you wish to delete. Then, tap More options
Note: Every image uploaded to catalog is subject to a review. The review helps confirm that the image, product or service meets the WhatsApp Commerce Policy.