If you’re using the WhatsApp Business app, you can share a short link with your customers that they can use to start a chat with you.

Creating a short link

A short link for your business is automatically generated when you create an account on the WhatsApp Business app. To access this short link:

1. Open the WhatsApp Business app > Settings > Business tools.
2. Tap Short link to view the auto-generated link.

Once you’ve accessed the short link, you can:

• Tap if you wish to copy the short link and paste it somewhere else on your website or other Facebook pages.
• Tap if you wish to directly send this link over to your customers. Anyone who has access to the link will be able to message you.
• Tap the slider to set a message template for customers to use when they open the short link.
• Tap to create and edit your default message.

Note: Your customers will be able to edit the default message.

Related resource

About short link on iPhone