About the effective date for the January 2021 update

What happens on the effective date? No one will have their accounts deleted or lose functionality of WhatsApp on May 15th, 2021 becaus...

About the effective date for the January 2021 update

What happens on the effective date? No one will have their accounts deleted or lose functionality of WhatsApp on May 15th, 2021 becaus...

How to mention in a group

If you’re in a group with someone, you can mention them in a message by typing the “@” symbol and selecting the contact’s name from t...

How to mention in a group

If you’re in a group with someone, you can mention them in a message by typing the “@” symbol and selecting the contact’s name from t...

About using one WhatsApp account on multiple phones, or with multiple phone numbers

Your WhatsApp account can only be verified with one registered phone number. If you have a dual SIM phone, please note that you still...

About using one WhatsApp account on multiple phones, or with multiple phone numbers

Your WhatsApp account can only be verified with one registered phone number. If you have a dual SIM phone, please note that you still...

Can’t use WhatsApp on jailbroken phone

We don't support jailbroken devices and WhatsApp won't work properly if your phone is jailbroken. Jailbroken devices don't allow What...

Can’t use WhatsApp on jailbroken phone

We don't support jailbroken devices and WhatsApp won't work properly if your phone is jailbroken. Jailbroken devices don't allow What...

About autofilling security codes on WhatsApp

Some apps require a one-time password or code as a security measure. You can choose to use your WhatsApp account to help you sign into...

About autofilling security codes on WhatsApp

Some apps require a one-time password or code as a security measure. You can choose to use your WhatsApp account to help you sign into...

Being blocked by someone

There are a couple of indicators that you may be blocked: You can no longer see a contact's last seen or online in the cha...

Being blocked by someone

There are a couple of indicators that you may be blocked: You can no longer see a contact's last seen or online in the cha...

Can’t connect to a specific Wi-Fi

When WhatsApp reports that you’re unable to connect over a specific Wi-Fi connection, it’s possible that you’re on a capt...

Can’t connect to a specific Wi-Fi

When WhatsApp reports that you’re unable to connect over a specific Wi-Fi connection, it’s possible that you’re on a capt...

Can’t receive notifications on Safari

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

Can’t receive notifications on Safari

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

Problems sending or receiving messages

The most common reason why you can't send or receive WhatsApp messages is a bad Internet connection. Learn how to troubleshoot connec...

Problems sending or receiving messages

The most common reason why you can't send or receive WhatsApp messages is a bad Internet connection. Learn how to troubleshoot connec...

Received verification code without requesting it

To protect your account, WhatsApp will send you a push notification when someone tries to register a WhatsApp account with your phone...

Received verification code without requesting it

To protect your account, WhatsApp will send you a push notification when someone tries to register a WhatsApp account with your phone...

Can’t receive notifications on Microsoft Edge

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

Can’t receive notifications on Microsoft Edge

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

Problems connecting to WhatsApp

If you can’t connect to WhatsApp, it’s usually because your device isn’t connected to the internet. To ensure you have a working inte...

Problems connecting to WhatsApp

If you can’t connect to WhatsApp, it’s usually because your device isn’t connected to the internet. To ensure you have a working inte...

Why am I seeing a new system message in my WhatsApp chats?

We want to make it clear what it means to message with a business on WhatsApp. Some businesses you chat with on WhatsApp may choose to us...

Why am I seeing a new system message in my WhatsApp chats?

We want to make it clear what it means to message with a business on WhatsApp. Some businesses you chat with on WhatsApp may choose to us...

How to set up a proxy server to connect to WhatsApp

When people around the world are blocked from using WhatsApp, volunteers and organizations can create proxy servers that help people re-es...

How to set up a proxy server to connect to WhatsApp

When people around the world are blocked from using WhatsApp, volunteers and organizations can create proxy servers that help people re-es...

Can’t see notification count

The notification count is functionality provided by your launcher and is not a function of WhatsApp. Launchers such as Nova or apps such...

Can’t see notification count

The notification count is functionality provided by your launcher and is not a function of WhatsApp. Launchers such as Nova or apps such...

Can't receive notifications on Firefox

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

Can't receive notifications on Firefox

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...