About the effective date for the January 2021 update

What happens on the effective date? No one will have their accounts deleted or lose functionality of WhatsApp on May 15th, 2021 becaus...

About the effective date for the January 2021 update

What happens on the effective date? No one will have their accounts deleted or lose functionality of WhatsApp on May 15th, 2021 becaus...

How to request your account information

The request account information feature allows you to submit a request for and export a report of your WhatsApp account information and settin...

How to request your account information

The request account information feature allows you to submit a request for and export a report of your WhatsApp account information and settin...

Received verification code without requesting it

To protect your account, WhatsApp will send you a push notification when someone tries to register a WhatsApp account with your phone...

Received verification code without requesting it

To protect your account, WhatsApp will send you a push notification when someone tries to register a WhatsApp account with your phone...

About autofilling security codes on WhatsApp

Some apps require a one-time password or code as a security measure. You can choose to use your WhatsApp account to help you sign into...

About autofilling security codes on WhatsApp

Some apps require a one-time password or code as a security measure. You can choose to use your WhatsApp account to help you sign into...

How to mention in a group

If you’re in a group with someone, you can mention them in a message by typing the “@” symbol and selecting the contact’s name from t...

How to mention in a group

If you’re in a group with someone, you can mention them in a message by typing the “@” symbol and selecting the contact’s name from t...

Can’t use WhatsApp on jailbroken phone

We don't support jailbroken devices and WhatsApp won't work properly if your phone is jailbroken. Jailbroken devices don't allow What...

Can’t use WhatsApp on jailbroken phone

We don't support jailbroken devices and WhatsApp won't work properly if your phone is jailbroken. Jailbroken devices don't allow What...

About using one WhatsApp account on multiple phones, or with multiple phone numbers

Your WhatsApp account can only be verified with one registered phone number. If you have a dual SIM phone, please note that you still...

About using one WhatsApp account on multiple phones, or with multiple phone numbers

Your WhatsApp account can only be verified with one registered phone number. If you have a dual SIM phone, please note that you still...

About blocking and reporting contacts

You can stop receiving WhatsApp messages, calls and status updates from certain contacts by blocking them. You can also report problematic...

About blocking and reporting contacts

You can stop receiving WhatsApp messages, calls and status updates from certain contacts by blocking them. You can also report problematic...

Being blocked by someone

There are a couple of indicators that you may be blocked: You can no longer see a contact's last seen or online in the cha...

Being blocked by someone

There are a couple of indicators that you may be blocked: You can no longer see a contact's last seen or online in the cha...

How to apply to the WhatsApp Business directory

A selection of businesses in Brazil may apply to the WhatsApp business directory.

How to apply to the WhatsApp Business directory

A selection of businesses in Brazil may apply to the WhatsApp business directory.

About keyboard shortcuts

Keyboard shortcuts are keys or combinations of keys that provide an alternative way to do something that you’d typically do with a mouse....

About keyboard shortcuts

Keyboard shortcuts are keys or combinations of keys that provide an alternative way to do something that you’d typically do with a mouse....

Can’t receive notifications on Safari

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

Can’t receive notifications on Safari

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

Why am I seeing a new system message in my WhatsApp chats?

We want to make it clear what it means to message with a business on WhatsApp. Some businesses you chat with on WhatsApp may choose to us...

Why am I seeing a new system message in my WhatsApp chats?

We want to make it clear what it means to message with a business on WhatsApp. Some businesses you chat with on WhatsApp may choose to us...

About sending messages on WhatsApp

WhatsApp uses your phone's cellular connection or Wi-Fi network to send and receive messages and calls to your family and friends. As long as you ha...

About sending messages on WhatsApp

WhatsApp uses your phone's cellular connection or Wi-Fi network to send and receive messages and calls to your family and friends. As long as you ha...

Can't receive notifications on Firefox

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

Can't receive notifications on Firefox

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

WhatsApp은 Facebook 계열사와 어떤 정보를 공유하나요?

WhatsApp은 현재 일정한 범위의 정보를 Facebook 계열사와 공유하고 있습니다. Facebook 계열사와 공유하는 정보는 회원님의 계정 등록 정보(전화번호 등), 거래 데이터(예: WhatsApp에서 Facebook Pay 또는 Shops를 이용하...

WhatsApp은 Facebook 계열사와 어떤 정보를 공유하나요?

WhatsApp은 현재 일정한 범위의 정보를 Facebook 계열사와 공유하고 있습니다. Facebook 계열사와 공유하는 정보는 회원님의 계정 등록 정보(전화번호 등), 거래 데이터(예: WhatsApp에서 Facebook Pay 또는 Shops를 이용하...

Can’t connect to a specific Wi-Fi

When WhatsApp reports that you’re unable to connect over a specific Wi-Fi connection, it’s possible that you’re on a capt...

Can’t connect to a specific Wi-Fi

When WhatsApp reports that you’re unable to connect over a specific Wi-Fi connection, it’s possible that you’re on a capt...