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  • About seeing your phone number already in WhatsApp
    eliminate confusion with recycled phone numbers, we monitor account inactivity. If an account is unused for 45 days and then becomes newly activated on a different mobile device, we take this a...
  • iPhone
    Can’t see badge count
    count on the WhatsApp icon is usually caused by an issue with your phone. Try these troubleshooting steps to reset it: Ask someone to send you a new WhatsApp message: This shoul...
  • Android
    Can’t see notification count
    count is functionality provided by your launcher and is not a function of WhatsApp. Launchers such as Nova or apps such as Notifyer can create notification counts on app icons. A missing or...
  • Seeing the message "Your phone number is banned from using WhatsApp. Contact support for help."
    If you become banned, you'll receive the following message within the WhatsApp Business app: Your phone number is banned fro...
  • About account bans
    If your account is banned, you'll see the following message when trying to access WhatsApp: "Your phone number is banned from usi...
  • IFCN Fact Checking Organizations on WhatsApp
    fact check, ifcn, fact checking whatsapp WhatsApp cares deeply about the safety of our users and we continue to focus on preventing misinformation. If the...
  • About shopping on WhatsApp
    WhatsApp has several different tools that make shopping on WhatsApp quick and easy for both businesses and their customers. Note: Some of these features m...
  • What is traceability and why does WhatsApp oppose it?
    Some governments are seeking to force technology companies to find out who sent a particular message on private messaging services. This concept is called “trace...
  • About using optional Meta Company features if you opted out of sharing WhatsApp account information with Meta
    We recognize that some users in 2016 opted out of sharing their WhatsApp account information with Facebook to improve their Facebook ads and product experiences. S...
  • Information for Law Enforcement Authorities
    About WhatsApp WhatsApp provides messaging, Internet calling and other services to users around the world. You can learn more about WhatsApp by visit...
  • iPhone
    How to back up to iCloud
    You can back up and restore your WhatsApp chat history with iCloud. Note: WhatsApp chat histories aren't stored on our servers. Medi...
  • iPhone
    About supported devices
    We support iOS 12 or newer, but we recommend using the latest version available. For more information about how we choose which operating systems to...
  • Learn more about sharing the legal name on your bank account
    legal name, bank account, share legal name When you use payments on WhatsApp, other UPI users will be able to view your legal name. This is the same name on...
  • About data roaming charges
    WhatsApp uses the same internet connection as web browsing and email on your phone. If you use WhatsApp while your phone is roaming, data charges might apply. Contact y...
  • Android
    How to reset your WhatsApp QR code
    You can reset your WhatsApp QR code at any time to make the previous code invalid and create a new WhatsApp QR code. If you delete your WhatsApp account, y...
  • About Messenger Rooms
    Messenger Rooms allows you to call and spend time together with family, friends, and people you share interests with. Using the Messenger app or by openi...
  • iPhone
    How to mute or unmute group notifications
    count on the WhatsApp icon unless you’re mentioned or replied to in the chat. Mute group notifications Open the WhatsApp group chat, then tap the group subject. Alternativel...
  • Stolen accounts
    About stolen accounts You should never share your WhatsApp SMS verification code with others, not even friends or family. If you're tricked into shar...
  • Answering your questions about WhatsApp’s January 2021 Privacy Policy update
    In January 2021 we began rolling out an updated Privacy Policy, and we have received many thoughtful questions. With some of the rumors going around, we want to a...
  • Web and Desktop
    About WhatsApp Web and Desktop
    There are two ways you can use WhatsApp on your computer: WhatsApp Web: A browser-based application of WhatsApp. WhatsApp Desktop: An appli...

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