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- About seeing your phone number already in WhatsAppeliminate confusion with recycled phone numbers, we monitor account inactivity. If an account is unused for 45 days and then becomes newly activated on a different mobile device, we take this a...
- iPhoneCan’t see badge countcount on the WhatsApp icon is usually caused by an issue with your phone. Try these troubleshooting steps to reset it: Ask someone to send you a new WhatsApp message: This shoul...
- About syncing WhatsApp Business with Facebook PagesWhen using the WhatsApp Business app, you can link your Facebook Page with your WhatsApp Business account. You can also choose to sync the business informat...
- About account bansIf your account is banned, you'll see the following message when trying to access WhatsApp: "Your phone number is banned from usi...
- About updating business information for WhatsApp Business accounts linked to a Facebook PageWhen you connect your WhatsApp Business account to your Facebook Page and turn on syncing, your WhatsApp Business account will reflect the business informat...
- About data roaming chargesWhatsApp uses the same internet connection as web browsing and email on your phone. If you use WhatsApp while your phone is roaming, data charges might apply. Contact y...
- iPhoneHow to mute or unmute group notificationscount on the WhatsApp icon unless you’re mentioned or replied to in the chat. Mute group notifications Open the WhatsApp group chat, then tap the group subject. Alternativel...
- Stolen accountsAbout stolen accounts You should never share your WhatsApp SMS verification code with others, not even friends or family. If you're tricked into shar...
- iPhoneHow to block or unblock a businessTo stop receiving messages from a business on WhatsApp: Open the chat from the business. Tap the business name, then tap Block or Block...
- AndroidHow to block or unblock a businessTo stop receiving messages from a business on WhatsApp, open the chat from the business. Then, tap the business name > Block Business. To unblock...
- I'm traveling and I can't get my WhatsApp codecount-down. Otherwise, you should consider using a local phone number that you are able to receive a call or SMS with. If you have roaming service enabled, you may also be able to verify y...
- WhatsApp Business for AndroidHow to edit your business profileYour business profile allows you to add information about your company, including your business name, address, category, description, email, and website. Pe...
- iPhoneHow to turn disappearing messages on or off in a groupYou can send messages that disappear on WhatsApp by turning disappearing messages on. You can choose to have messages disappear after 24 hours, 7 days, or 90...
- Web and DesktopHow to turn disappearing messages on or off in a groupYou can send messages that disappear on WhatsApp by turning disappearing messages on. You can choose to have messages disappear after 24 hours, 7 days, or 90...
- How to stay safe on WhatsAppThe safety and security of you and your messages matter to us. We want you to know about the tools and features we've designed to help you stay safe whil...
- About spam and unwanted messagesWe work diligently to reduce any spam messages that come through our system. Creating a safe space for users to communicate with each other is a priority an...
- Learn more about participating countriesThe payments feature on WhatsApp is available in limited countries and on specific devices. You can send and receive money to and from friends, family, and, in the...
- About using one WhatsApp account on multiple phones, or with multiple phone numbersYour WhatsApp account can only be verified with one number on one phone. If you have a dual SIM phone, please note that you still must choose one number...
- AndroidAbout Google Drive backupscount against your Google Drive storage quota. WhatsApp backups are tied to the phone number and Google account they were created on. WhatsApp backups that haven't been updated in m...