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  • About safely communicating with WhatsApp support
    When you contact us with a question, WhatsApp Support may communicate with you over email or in a chat thread. When you connect with WhatsApp Sup...
  • iPhone
    How to report a catalog or business
    If you think a business is violating our Commerce Policy, you can report them. Report a product or service Open the chat with the business...
  • Web and Desktop
    Can't receive notifications on Chrome
    If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notifications In y...
  • Being blocked by someone
    There are a couple of indicators that you may be blocked: You can no longer see a contact's last seen or online in the chat window. Learn more...
  • Android
    How to report a catalog or business
    If you think a business is violating our Commerce Policy, you can report them. Report a product or service Open the chat with the business...
  • Android
    How to make a group video call
    Group calling allows up to eight participants to video call with each other using WhatsApp. When you receive a group video call, the incoming...
  • Android
    How to check read receipts
    Check marks will appear next to each message you send. Here's what each one indicates: The message was successfully sent. The message...
  • How to make a group voice call
    Group calling allows up to 32 participants to voice call with each other using WhatsApp for free. Voice calling uses your phone’s internet connection rather tha...
  • About WhatsApp Business products
    WhatsApp is committed to exploring multiple ways to help your business connect with customers. If you are a small business, you can use th...
  • iPhone
    How to make a group video call
    Group calling allows up to eight participants to video call each other using WhatsApp. When you receive a group video call, the Incoming group video call no...
  • How to stay safe on WhatsApp
    The safety and security of you and your messages matter to us. We want you to know about the tools and features we've designed to help you stay safe whil...
  • About spam and unwanted messages
    We work diligently to reduce any spam messages that come through our system. Creating a safe space for users to communicate with each other is a priority an...
  • We updated our Terms of Service and Privacy Policy on January 2021
    We made changes to our Terms of Service and Privacy Policy that relate to messaging between businesses and their customers on WhatsApp and began rolling it out in...
  • Can’t see a contact’s profile information
    Privacy settings allow you to hide your last seen, profile photo, about, status, or read receipts. You might not be able to see someone else's informatio...
  • iPhone
    How to block or unblock a business
    To stop receiving messages from a business on WhatsApp: Open the chat from the business. Tap the business name, then tap Block or Block...
  • Android
    How to block or unblock a business
    To stop receiving messages from a business on WhatsApp, open the chat from the business. Then, tap the business name > Block Business. To unblock...
  • About using one WhatsApp account on multiple phones, or with multiple phone numbers
    Your WhatsApp account can only be verified with one number on one phone. If you have a dual SIM phone, please note that you still must choose one number...
  • Web and Desktop
    Can’t receive notifications on Microsoft Edge
    If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notifications In y...
  • Web and Desktop
    Can’t receive notifications on Safari
    If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notifications In y...
  • Building Private, Safe, and Secure Communities on WhatsApp
    whatsapp communities,community privacy,communities,community safety,whatsapp safety,whatsapp privacy We are building Communities on WhatsApp for close-knit groups...

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