WhatsApp 고객 센터

You can delete messages just for yourself or request that messages be deleted for everyone. If you want to edit a message instead, you can for up to 15 minutes after sending. Learn m...

How to delete messages

You can delete messages just for yourself or request that messages be deleted for everyone. If you want to edit a message instead, you can for up to 15 minutes after sending. Learn m...

How to delete chats

Delete an individual chat In the Chats tab, tap and hold the individual chat you want to delete. Tap Delete > DELETE. Delete a group chat To delete ...

How to delete chats

Delete an individual chat In the Chats tab, tap and hold the individual chat you want to delete. Tap Delete > DELETE. Delete a group chat To delete ...

How to delete a status update

delete, status, update, status update Status updates are visible for 24 hours unlesss you delete them. Delete a status update Open WhatsApp > STATUS. T...

How to delete a status update

delete, status, update, status update Status updates are visible for 24 hours unlesss you delete them. Delete a status update Open WhatsApp > STATUS. T...

How to delete backups

You can delete your WhatsApp backups by following the instructions below. Before you begin, consider the following: Yo...

How to delete backups

You can delete your WhatsApp backups by following the instructions below. Before you begin, consider the following: Yo...

How to request your account information

The request account information feature allows you to submit a request for and export a report of your WhatsApp account information and settin...

How to request your account information

The request account information feature allows you to submit a request for and export a report of your WhatsApp account information and settin...

How to manage your account options

WhatsApp keeps your privacy in mind and we hope you enjoy using the service. You can request your account information from WhatsApp o...

How to manage your account options

WhatsApp keeps your privacy in mind and we hope you enjoy using the service. You can request your account information from WhatsApp o...

About changing phone numbers

The change number feature allows you to change the phone number associated with your WhatsApp account. Changing your phone number in WhatsApp will:...

About changing phone numbers

The change number feature allows you to change the phone number associated with your WhatsApp account. Changing your phone number in WhatsApp will:...

Don’t recognize contact’s account

Whenever someone switches phone numbers, you should make sure to delete their old number from your phone's address book. Since mobile...

Don’t recognize contact’s account

Whenever someone switches phone numbers, you should make sure to delete their old number from your phone's address book. Since mobile...

We've updated our Privacy Policy for Avatars

Our Privacy Policy explains how we use and protect your information when you use avatars on WhatsApp. WhatsApp keeps your privacy i...

We've updated our Privacy Policy for Avatars

Our Privacy Policy explains how we use and protect your information when you use avatars on WhatsApp. WhatsApp keeps your privacy i...

About using one WhatsApp account on multiple phones, or with multiple phone numbers

Your WhatsApp account can only be verified with one registered phone number. If you have a dual SIM phone, please note that you still...

About using one WhatsApp account on multiple phones, or with multiple phone numbers

Your WhatsApp account can only be verified with one registered phone number. If you have a dual SIM phone, please note that you still...

How to reset your two-step verification PIN

There are several options to reset your two-step verification PIN. Reset PIN with an email address If you provided an email address...

How to reset your two-step verification PIN

There are several options to reset your two-step verification PIN. Reset PIN with an email address If you provided an email address...

Can’t restore my data

Unfortunately, we aren't able to help you restore your chats, documents, media files, backups, or call history. In most cases, the ch...

Can’t restore my data

Unfortunately, we aren't able to help you restore your chats, documents, media files, backups, or call history. In most cases, the ch...

How to select a location when looking for businesses

Note: The WhatsApp Business directory is currently only available on Android in Brazil. Over time, we’ll expand the availability of this featu...

How to select a location when looking for businesses

Note: The WhatsApp Business directory is currently only available on Android in Brazil. Over time, we’ll expand the availability of this featu...

About keyboard shortcuts

Keyboard shortcuts are keys or combinations of keys that provide an alternative way to do something that you’d typically do with a mouse....

About keyboard shortcuts

Keyboard shortcuts are keys or combinations of keys that provide an alternative way to do something that you’d typically do with a mouse....

How to stop saving WhatsApp media to your phone's gallery

When you download a media file, it'll automatically be saved to your phone's gallery. The Media visibility option is turned on by def...

How to stop saving WhatsApp media to your phone's gallery

When you download a media file, it'll automatically be saved to your phone's gallery. The Media visibility option is turned on by def...

About the effective date for the January 2021 update

What happens on the effective date? No one will have their accounts deleted or lose functionality of WhatsApp on May 15th, 2021 becaus...

About the effective date for the January 2021 update

What happens on the effective date? No one will have their accounts deleted or lose functionality of WhatsApp on May 15th, 2021 becaus...