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iPhone
About accessibility features on WhatsApp
You can enable accessibility features on WhatsApp through your phone’s settings. On iPhone, you can: Use VoiceOver if you want to interact...
WhatsApp Business for iPhone
How to edit your business profile
Your business profile allows you to add information about your company, including your business name, address, category, description, email, and website. Peop...
About shopping on WhatsApp
WhatsApp has several different tools that make shopping on WhatsApp quick and easy for both businesses and their customers. Note: Some of these features m...
iPhone
Can’t use keyboard in WhatsApp
All components of the keyboard are controlled entirely by the iOS, including multi-language keyboards, Auto-Correction, Check Spelling, and Predictive text....
Why am I seeing a different screen for the Terms of Service and Privacy Policy update in the app?
Our new terms and privacy policy haven't changed, though we have improved how we...
WhatsApp Business for Android
How to edit your business profile
Your business profile allows you to add information about your company, including your business name, address, category, description, email, and website. Pe...
Web and Desktop
How to download WhatsApp Desktop
WhatsApp can be used on your desktop without a browser. To install WhatsApp Desktop on your computer, download it from the Microsoft Store, Apple App Store,...
KaiOS
How to request your account information
The request account information feature allows you to request and export a report of your WhatsApp account information and settings. The report won’t include your mes...
iPhone
Can't use keyboard
All components of the keyboard are controlled by iOS, including multi-language keyboards, Auto-Correction, Check Spelling, and Predictive text. These featur...
About APN settings for WhatsApp
WhatsApp uses non-web socket data channels to send and receive messages. Please check with your mobile provider to make sure that you've correctly config...
About data roaming charges
WhatsApp uses the same internet connection as web browsing and email on your phone. If you use WhatsApp while your phone is roaming, data charges might apply. Contact y...
iPhone
Can’t use WhatsApp on jailbroken phone
We don't support jailbroken devices and WhatsApp won't work properly if your phone is jailbroken. Jailbroken devices don't allow WhatsApp to function as...
Web and Desktop
Can't receive notifications on Chrome
If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notifications In y...
Web and Desktop
How to manage your notifications
Notification preferences can easily be managed in your WhatsApp settings. Open WhatsApp Web or Desktop > click Menu ( or ) >...
About unsupported apps
Unsupported apps are altered versions of WhatsApp, which means they’re developed by third-parties and violate our Terms of Service. WhatsApp doesn't support...
About your business profile
Business profile is one of the many specific tools in the WhatsApp Business app that enables you to establish a formal business presence on WhatsApp....
Web and Desktop
Can't use desktop calling
If you’re having trouble making or receiving desktop calls: Ensure your computer and phone are connected to the internet and you have a strong int...
About WhatsApp and elections
As a private messaging service dedicated to helping people speak freely, we recognize that democratic institutions protect this right. We maintain a dedicate...
How to add a WhatsApp Business account to a Facebook Page
When using the WhatsApp Business app, you can link your Facebook Page with your WhatsApp Business account. Business Tip: Linking your WhatsApp Business...