WhatsApp 고객 센터

You can stop receiving messages, calls, and status updates from certain contacts by blocking them. You can also report them if you think they are sending problematic content or spam....

How to block and report contacts

You can stop receiving messages, calls, and status updates from certain contacts by blocking them. You can also report them if you think they are sending problematic content or spam....

About opting in and opting out of chats with businesses

WhatsApp wants you to be in control of who’s chatting with you. This is why a business can’t have an ongoing conversation with you un...

About opting in and opting out of chats with businesses

WhatsApp wants you to be in control of who’s chatting with you. This is why a business can’t have an ongoing conversation with you un...

How to block or unblock a business

To stop receiving messages from a business on WhatsApp, open the chat from the business. Then, tap the business name > Block Business. To unblock a business on WhatsApp, go to...

How to block or unblock a business

To stop receiving messages from a business on WhatsApp, open the chat from the business. Then, tap the business name > Block Business. To unblock a business on WhatsApp, go to...

How to block and report a contact - android

You can stop receiving messages, calls, and status updates from certain contacts by blocking them. You can also report them if you...

How to block and report a contact - android

You can stop receiving messages, calls, and status updates from certain contacts by blocking them. You can also report them if you...

How to message yourself

You can send messages to yourself to keep track of notes and messages. Messages to yourself work and look like regular chats, but you can’t make...

How to message yourself

You can send messages to yourself to keep track of notes and messages. Messages to yourself work and look like regular chats, but you can’t make...

How to block a group admin

At this time, it's not possible to block a group. However, you can exit the group and block the group admin. On Android, iPhone,...

How to block a group admin

At this time, it's not possible to block a group. However, you can exit the group and block the group admin. On Android, iPhone,...

About blocking and reporting contacts

You can stop receiving WhatsApp messages, calls and status updates from certain contacts by blocking them. You can also report problematic...

About blocking and reporting contacts

You can stop receiving WhatsApp messages, calls and status updates from certain contacts by blocking them. You can also report problematic...

About chatting with businesses

It’s easy to distinguish between a personal account and a business account on WhatsApp. In an individual chat, tap the contact’s name...

About chatting with businesses

It’s easy to distinguish between a personal account and a business account on WhatsApp. In an individual chat, tap the contact’s name...

About registration and two-step verification

When you create a WhatsApp account, you’ll see two different screens: Registration: This screen appears when you're creating a new account...

About registration and two-step verification

When you create a WhatsApp account, you’ll see two different screens: Registration: This screen appears when you're creating a new account...

How to use Touch ID or Face ID for WhatsApp

As an additional security measure, you can enable Touch ID or Face ID on WhatsApp. When enabled, you must use Touch ID or Face ID to unlock WhatsApp...

How to use Touch ID or Face ID for WhatsApp

As an additional security measure, you can enable Touch ID or Face ID on WhatsApp. When enabled, you must use Touch ID or Face ID to unlock WhatsApp...

How to keep your groups and community safe

Safety is at the heart of the WhatsApp experience. Your community should be a space where people can connect meaningfully. We’ve designed tools...

How to keep your groups and community safe

Safety is at the heart of the WhatsApp experience. Your community should be a space where people can connect meaningfully. We’ve designed tools...

How to turn on chat lock

On Android and iPhone, you can turn on the chat lock feature to password protect your most personal chats. In order to read or send mess...

How to turn on chat lock

On Android and iPhone, you can turn on the chat lock feature to password protect your most personal chats. In order to read or send mess...

How to switch between WhatsApp voice and video calls on Portal

Switch from a voice call to a video call While on a voice call, tap or select . The contact you’re voice calling wi...

How to switch between WhatsApp voice and video calls on Portal

Switch from a voice call to a video call While on a voice call, tap or select . The contact you’re voice calling wi...

Can't receive notifications on Firefox

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

Can't receive notifications on Firefox

If you aren't receiving notifications on WhatsApp Web, make sure your notifications are turned on in your browser. Turn on notificat...

How to use Android app lock

As an additional privacy measure, you can enable app lock for WhatsApp on your phone. When this is enabled, you'll have to use your f...

How to use Android app lock

As an additional privacy measure, you can enable app lock for WhatsApp on your phone. When this is enabled, you'll have to use your f...

How to create and manage a collection in your catalog

Creating catalog collections makes it easier for your customers to find the products and services they’re looking for. Create a collection Before you create a collection, yo...

How to create and manage a collection in your catalog

Creating catalog collections makes it easier for your customers to find the products and services they’re looking for. Create a collection Before you create a collection, yo...