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  • Stolen accounts
    About stolen accounts You should never share your WhatsApp SMS verification code with others, not even friends or family. If you're tricked into shar...
  • About Temporarily Banned Accounts
    If you received an in-app message stating your account is “Temporarily banned” this means that you're likely using an unsupported version of WhatsApp in...
  • iPhone
    How to delete your account
    You can delete your account from within WhatsApp. Deleting your account is an irreversible process, which we cannot revert even if you perform it by acci...
  • Android
    How to delete your account
    You can delete your account from within WhatsApp. Deleting your account is an irreversible process, which we can't revert even if you perform it by accid...
  • KaiOS
    How to delete your account
    You can delete your account from within WhatsApp. Deleting your account is an irreversible process, which we can't revert even if you perform it by accident...
  • KaiOS
    How to request your account information
    The request account information feature allows you to request and export a report of your WhatsApp account information and settings. The report won’t include your mes...
  • About account bans
    If your account is banned, you'll see the following message when you open WhatsApp: "This account is not allowed to use WhatsApp....
  • How to request your account information
    The request account information feature allows you to submit a request for and export a report of your WhatsApp account information and settings. The report won’t in...
  • About updating business information for WhatsApp Business accounts linked to a Facebook Page
    When you connect your WhatsApp Business account to your Facebook Page and turn on syncing, your WhatsApp Business account will reflect the business informat...
  • About inactive account deletion
    To maintain security, limit data retention, and protect the privacy of our users, WhatsApp accounts are generally deleted after 120 days of inactivity. I...
  • How to add a WhatsApp Business account to an Instagram Profile
    When using the WhatsApp Business app, you can link your Instagram account with your WhatsApp Business account. Business tip: Linking your Instagram Profes...
  • Don’t recognize contact’s account
    Whenever someone switches phone numbers, you should make sure to delete their old number from your phone's address book. Since mobile providers recycle n...
  • How to add a WhatsApp Business account to a Facebook Page
    When using the WhatsApp Business app, you can link your Facebook Page with your WhatsApp Business account. Business Tip: Linking your WhatsApp Business...
  • About using optional Meta Company features if you opted out of sharing WhatsApp account information with Meta
    We recognize that some users in 2016 opted out of sharing their WhatsApp account information with Facebook to improve their Facebook ads and product experiences. S...
  • Android
    How to move your WhatsApp Messenger account to WhatsApp Business
    Moving from WhatsApp Messenger to WhatsApp Business is fast, easy, and reliable. We recommend that you create a local or a Google Drive backup of your ac...
  • iPhone
    How to back up to iCloud
    You can back up and restore your WhatsApp chat history with iCloud. Note: WhatsApp chat histories aren't stored on our servers. Medi...
  • About shopping on WhatsApp
    WhatsApp has several different tools that make shopping on WhatsApp quick and easy for both businesses and their customers. Note: Some of these features m...
  • Account security tips
    You can better secure your WhatsApp account by following these tips: Never share your registration code or two-step verification PIN with othe...
  • How to link your WhatsApp Business account to a Facebook Shop
    Note: This feature may not be available to you yet. Linking your WhatsApp Business account to your Facebook Shop allows customers who visit your shop the option t...

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