The request account information feature allows you to request and export a report of your WhatsApp account information and settings. The report won’t include your messages. If you want to access your messages other than in the app, you can export your chat history instead.
Your report will typically be available three days after the date you requested it. You can refer to the Ready by date while waiting for your report.
Once you request a report, you can’t undo or cancel your pending request.
If you change your phone number or delete your account, your pending request will be voided and you’ll have to request another report.
When the report is available to download, you'll receive a WhatsApp notification on your phone, stating “Your account info report is now available”. The Request account info screen in WhatsApp will tell you that you’ll have a few weeks to download your report after it's available, before it's deleted from our servers. Because this report contains your information, you should be careful about storing, sending, or uploading it to any other services.
Note: After you download the report to your phone, you'll have the option to permanently delete the downloaded copy from your phone by selecting and pressing Delete report > OK on the Request account info screen. Deleting the report won't delete any of your WhatsApp account data.
You won’t be able to view the downloaded report within WhatsApp. To view the report, you'll need to connect your phone to a computer.