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How can we help you?
You can also browse the topics below to find what you are looking for.
- About registration and two-step verification
- About two-step verification
- How to reset your two-step verification PIN
- How to manage two-step verification settings
- About using one WhatsApp account on multiple phones, or with multiple phone numbers
- How to register for the WhatsApp Business app
- About autofilling security codes on WhatsApp
- How to verify your phone number
- About sending messages on WhatsApp
- About account bans
- About seeing your phone number already in WhatsApp
- Lost and stolen phones
- About creating a business name
- What is WhatsApp Business?
- Can’t connect WhatsApp to a Facebook shop
- Can’t access WhatsApp catalog when linked to my Facebook shop
- How to request your account information
- Stolen accounts
- Seeing the message "Your phone number is banned from using WhatsApp. Contact support for help."
- About catalog
- How to view a catalog
- How to create and manage a collection in your catalog
- How to Comply with the Laws for Selling Online in India
- About mandatory disclosures to be made by Businesses
- About complaints raised by WhatsApp users in relation to the goods or services sold by Businesses
- About data roaming charges
- About your business profile
- About QR code for WhatsApp Business
- About linking WhatsApp Business with Facebook and Instagram
- How to add a WhatsApp Business account to an Instagram Profile
- About sharing your WhatsApp Business information with Meta to create ads
- About the shopping button
- About Shops integration with the WhatsApp Business App
- How to link your WhatsApp Business account to a Facebook Shop
- How to share links to your Facebook Shop in WhatsApp
- How to share and view links to a Facebook Shop in WhatsApp
- About Cart
- How to use cart on WhatsApp Business
- How to view cart as a customer
- About inactive account deletion
- About syncing WhatsApp Business with Facebook Pages
- How to add a WhatsApp Business account to a Facebook Page
- About find businesses
- Don’t recognize contact’s account
- About changing phone numbers
- About changing phones
- How to change WhatsApp’s language
- How to search for businesses inside WhatsApp
- Can't save quick reply
- How to apply chatlist filters
- Can’t update catalog
- How to edit your profile
- How to delete your account
- How to request your account information
- About forwarding limits
- About last seen and online
- How to format your messages
- How to reply to a message
- About disappearing messages
- About view once
- About end-to-end encrypted backup
- How to turn on and turn off end-to-end encrypted backup
- How to mention in a group
- How to use click to chat
- About chatting with businesses
- Controls When Messaging Businesses
- About shopping on WhatsApp
- How to shop while chatting with businesses
- About using the shopping button
- Getting messages from businesses
- How to message a business on WhatsApp from their Facebook Shop
- About WhatsApp Surveys
- How to migrate your WhatsApp data from iPhone to a Samsung phone
- Can't migrate chat history from iPhone to a Samsung device
- How to migrate your WhatsApp data from Android to iPhone
- Can't remember password for encrypted backup
- How to view a Facebook shop on WhatsApp
- About creating stickers for WhatsApp
- About sticker suggestions
- How to pin a chat
- About opting-in to business chats
- How to do an internet search on forwarded WhatsApp messages
- What does “Invite via Link unavailable” mean?
- How to start a chat
- How to create and invite into a group
- How to send voice messages
- How to send media, contacts, or location
- How to forward messages
- How to mute or unmute group notifications
- How to turn disappearing messages on or off
- How to turn disappearing messages on or off in a group
- How to send and open view once media
- About stickers on KaiOS
- How to delete messages
- How to delete a chat
- How to add and remove group participants
- How to manage group admins
- How to change group admin settings
- How to make changes to groups
- How to exit and delete groups
- How to manage your notifications
- How to archive or unarchive a chat or group
- How to star or unstar a message
- We’re updating our Privacy Policy for people in the European Region
- How to change group privacy settings
- About unsupported apps
- About Commerce Terms of Service
- About responding to customer questions
- About buying goods or services from businesses
- Being blocked by someone
- About blocking and reporting contacts
- How to stay safe on WhatsApp
- The threat of traceability in Brazil and how it erodes privacy
- About WhatsApp and elections
- What is traceability and why does WhatsApp oppose it?
- Seeing "Waiting for this message. This may take a while."
- Seeing “Waiting for this message. Check your phone.”
- Seeing "Waiting for this message. Check your phone."
- What does "This group is no longer available" mean?
- How to select a location when looking for businesses
- Information for Law Enforcement Authorities
- Privacy and security for business messages
- What information does WhatsApp share with the Meta Companies?
- The Meta Companies
- The Meta Company Products
- How is your data used with Facebook Shops?
- About sharing your information with businesses on WhatsApp
- About using optional Meta Company features if you opted out of sharing WhatsApp account information with Meta
- Which Terms of Service apply to you
- Who is providing your WhatsApp services
- About minimum age to use WhatsApp
- About using the WhatsApp Business app to communicate with your customers
- About contacts and your WhatsApp Business app
- How to prevent the spread of misinformation
- How to use WhatsApp responsibly
- Account security tips
- How to change your privacy settings
- Unauthorized use of automated or bulk messaging on WhatsApp
- Protecting our users from a video calling cyber attack
- About updating business information for WhatsApp Business accounts linked to a Facebook Page
- About spam and unwanted messages
- Global Suicide Hotline Resources
- About security code change notifications
- About end-to-end encryption
- What's California's Shine the Light law and how do we comply?
- How we work with Facebook to offer new products and services
- Why am I seeing a new system message in my WhatsApp chats?
- About harvesting personal information
- We updated our Terms of Service and Privacy Policy on January 2021
- About the effective date for the January 2021 update
- About Business Features
- Answering your questions about WhatsApp’s January 2021 Privacy Policy update
- Building Private, Safe, and Secure Communities on WhatsApp
- Security Code Change Notification
- How to block and report contacts
- How to check read receipts