How can we help you?

About supported operating systems

How to update WhatsApp

About moving from WhatsApp Messenger to WhatsApp Business

How to update the WhatsApp Business app

Can't log out of WhatsApp

About multi-device beta

How to download or uninstall WhatsApp

About registration and two-step verification

About two-step verification

How to reset your two-step verification PIN

How to manage two-step verification settings

About using one WhatsApp account on multiple phones, or with multiple phone numbers

How to verify your WhatsApp Business number

How to verify your phone number

About sending messages on WhatsApp

About account bans

About seeing your phone number already in WhatsApp

Lost and stolen phones

How to get an Official business account

About creating a business name

What is WhatsApp Business?

Can’t connect WhatsApp to a Facebook shop

Can’t access WhatsApp catalog when linked to my Facebook shop

How to request your account information

Stolen accounts

Seeing the message "Your phone number is banned from using WhatsApp. Contact support for help."

About catalog

How to view a catalog

About data roaming charges

About your business profile

About WhatsApp QR code for businesses

About linking WhatsApp Business with Facebook and Instagram

How to add a WhatsApp Business account to an Instagram Profile

About the shopping button

About Shops integration with the WhatsApp Business App

How to link your WhatsApp Business account to a Facebook Shop

How to share links to your Facebook Shop in WhatsApp

How to share and view links to a Facebook Shop in WhatsApp

About Cart

How to use cart on WhatsApp Business

About inactive account deletion

About syncing WhatsApp Business with Facebook Pages

How to add a WhatsApp Business account to a Facebook Page?

About the WhatsApp business directory

Don’t recognize contact’s account

About changing phone numbers

About changing phones

How to change WhatsApp’s language

How to edit your profile

How to delete your account

How to request your account information on KaiOS

About forwarding limits

About last seen and online

How to format your messages

How to reply to a message

About disappearing messages

About view once

How to mention in a group

How to use click to chat

About chatting with businesses

Controls When Messaging Businesses

About using the shopping button

Getting messages from businesses

How to message a business on WhatsApp from their Facebook Shop

How to view a Facebook shop on WhatsApp

About creating stickers for WhatsApp

About sticker suggestions

How to pin a chat

About opting-in to business chats

How to do an internet search on forwarded WhatsApp messages

How to start a chat

How to create a group

How to send voice messages

How to send media, contacts, or location

How to forward messages

How to mute or unmute group notifications

How to turn disappearing messages on or off

How to turn disappearing messages on or off in a group

How to send and open view once media

How to delete messages

How to delete a chat

How to add and remove group participants

How to manage group admins

How to change group admin settings

How to make changes to groups

How to exit and delete groups

How to mute or unmute notifications

How to archive or unarchive a chat or group

How to star or unstar a message

Learn more about participating countries

How to add an international phone number

Can’t see a contact’s profile information

About WhatsApp QR codes

How to view your WhatsApp QR code

About contact upload

How to add a contact

How to add or remove your WhatsApp account from Portal

How to call a WhatsApp contact on Portal

How to switch between WhatsApp voice and video calls on Portal

About Messenger Rooms

WhatsApp Calling unavailable in some countries

How to make a voice call

We’re updating our Terms of Service and Privacy Policy

About the effective date

About Business Features

About unsupported apps

Answering your questions about WhatsApp’s Privacy Policy

About Business Terms of Service

About responding to customer questions

Being blocked by someone

About blocking and reporting contacts

How to stay safe on WhatsApp

The threat of traceability in Brazil and how it erodes privacy

How to change group privacy settings

About WhatsApp and elections

What is traceability and why does WhatsApp oppose it?

Seeing "Waiting for this message. This may take a while."

What does "This group has ended" mean?

Information for Law Enforcement Authorities

Privacy and security for business messages

What information does WhatsApp share with the Facebook Companies?

The Facebook Companies

The Facebook Company Products

How is your data used with Facebook Shops?

About using optional Facebook Company features if you opted out of sharing WhatsApp account information with Facebook

Which Terms of Service apply to you

Who is providing your WhatsApp services

About minimum age to use WhatsApp

Using the WhatsApp Business app to communicate with your customers

Contacts in your WhatsApp Business app

How to prevent the spread of misinformation

How to use WhatsApp responsibly

Account security tips

How to change your privacy settings

Unauthorized use of automated or bulk messaging on WhatsApp

Protecting our users from a video calling cyber attack

About account settings for WhatsApp Business accounts linked to a Facebook Page

About spam and unwanted messages

Global Suicide Hotline Resources

Security Code Change Notification

About security code change notifications

About end-to-end encryption

What's California's Shine the Light law and how do we comply?

We’re updating our Terms of Service and Privacy Policy

How we work with Facebook to offer new products and services

How to block and report contacts

How to check read receipts

How to share WhatsApp status updates to other apps

About status privacy

About status

How to create and send a status update

How to delete a status update

How to forward a status update

How to mute or unmute a contact’s status update

About status privacy

Can't change phone number

Problems sending or receiving messages

Incorrect timestamps on messages

Troubleshoot blurry photos

Connection problems

WhatsApp business products

Getting access to Business API

What is a solution provider?

Working with Solution Providers