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How to use call waiting

If someone attempts to call you on WhatsApp while you’re already on a WhatsApp voice or video call, you’ll receive a notification depending on the type of call, and you can choose to answer or decline the call. This won’t interrupt your existing call.

If someone calls you on WhatsApp

You can select from the following options:

  • End & Accept: End the call you’re currently on and accept the incoming call.
  • Decline: Decline the incoming call and remain on the current call.

If someone calls you from outside of WhatsApp

If someone attempts to call you through a landline or mobile phone outside of WhatsApp while you’re on a WhatsApp voice or video call, you can tap:

  • End & Accept: End the call you’re currently on and accept the incoming call.
  • Hold & Accept: Place the current call on hold and accept the incoming call.
  • Decline: Decline the incoming call and remain on the current call.

Note:

  • Depending on your carrier, you might receive charges for calls made outside of WhatsApp. You might also receive charges for voice or video calls made on WhatsApp, if you’re using data roaming or have exceeded your data limit.
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