How to make a voice call
Voice calling lets you call your contacts using WhatsApp for free, even if they’re in another country. Voice calling uses your phone’s internet connection rather than your mobile plan’s minutes. Data charges may apply.
Make a voice call
- Open the individual chat with the contact you want to voice call.
- Tap Voice Call
Alternatively, open WhatsApp, then tap the Calls tab > New Call
Receive a voice call
If your phone is locked, you'll see an incoming WhatsApp Audio... screen when someone voice calls you, where you can:
- Swipe right slide to answer to answer the call.
- Tap Remind Me, then select if you want to be reminded When I leave or In 1 hour.
- Decline the call by pressing the power button on the side of the iPhone two times.
If your phone is unlocked, you'll see an incoming WhatsApp Audio... screen when someone voice calls you, where you can:
- Tap Accept.
- Tap Decline.
- Tap Remind Me, then select if you want to be reminded When I leave or In 1 hour.
- Tap Message to decline the call with a quick message.
Switch between voice and video calls
Switch from a voice call to a video call
- While on the voice call, tap video call
- The contact you're voice calling will see a request to switch to a video call and can accept or decline the switch.
Switch from a video call to a voice call
- While on the video call, tap Video Off
- Once the contact turns their video off, the call will be switched to a voice call.
Note:
- Make sure you and your contacts have strong internet connections when placing or receiving group voice calls. The quality of the voice call will depend on the contact with the weakest connection.
- Voice calling is available on iPhones running iOS 12 or newer.
- You can’t access emergency service numbers through WhatsApp such as 911 in the United States. To make emergency calls, you must make alternative communication arrangements.