When WhatsApp reports that you’re unable to connect over a specific Wi-Fi connection, it’s possible that you’re on a captive Wi-Fi network.

Captive Wi-Fi hotspots often require you to log in before being able to connect to the internet. If you’re on a captive Wi-Fi, you have two choices:

1. Disconnect from the Wi-Fi network and use your mobile internet connection.
2. Log in to the Wi-Fi network.

Note: WhatsApp doesn’t support proxy connections.

Related resources:

How to fix connection problems