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Frequently Asked Questions

General

  • What were the reasons for the 2016 update to WhatsApp's Terms of Service and Privacy Policy?
  • Why is my WhatsApp information being shared with Facebook?
  • What choices did I have about Facebook's use of my WhatsApp information, and what can I do now if I object?
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WhatsApp Web

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Android

  • Reinstalling WhatsApp
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iPhone

  • Reinstalling WhatsApp
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Windows Phone

  • Reinstalling WhatsApp
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Nokia S40

  • How do I download WhatsApp?
  • How do I update WhatsApp?
  • How do I reinstall WhatsApp?
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Nokia S60

  • Support for older operating systems
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BlackBerry

  • How do I reinstall WhatsApp?
  • Does WhatsApp work with BlackBerry Enterprise Server (BES) and BlackBerry Internet Service (BIS)?
  • How do I delete an application?
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BlackBerry 10

  • How do I reinstall WhatsApp?
  • Which BlackBerry 10 devices are supported?
  • How do I verify my number in WhatsApp?
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