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Problems sending or receiving messages

The most common reason why you can't send or receive WhatsApp messages is a bad Internet connection. Learn how to troubleshoot connection issues on: Android | iPhone | Windows Phone

If you're sure your phone is connected to the Internet, there are a few reasons why WhatsApp messages aren't going through:

Your phone needs to be restarted or turned off and on.
The contact you're messaging has blocked your number. Find out more in this article.
You haven't completed the initial verification process. Learn about verification on: Android | iPhone | Windows Phone.
The number of the contact you're trying to message on WhatsApp hasn't been saved correctly on your phone. Learn the correct format of each phone number here.

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