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You can also browse the topics below to find what you are looking for.
GeneralVoice and Video Calls

How to switch between WhatsApp voice and video calls on Portal

Switch from a voice call to a video call

  1. While on a voice call, tap or select .
  2. The contact you’re voice calling will see a request to switch to a video call and can accept or decline the switch.

Switch from a video call to a voice call

  1. While on a video call, tap or select , which will notify the contact you’re video calling that you’ve turned off your camera.
  2. Once the contact turns their camera off, the call will be switched to a voice call.

Related resources

  • How to call a WhatsApp contact on Portal
  • Learn more about Portal in the Portal Help Center.
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