Help Center
Select your language
  • azərbaycan
  • Afrikaans
  • Bahasa Indonesia
  • Melayu
  • català
  • čeština
  • dansk
  • Deutsch
  • eesti
  • English
  • español
  • français
  • Gaeilge
  • hrvatski
  • italiano
  • Kiswahili
  • latviešu
  • lietuvių
  • magyar
  • Nederlands
  • norsk bokmål
  • o‘zbek
  • Filipino
  • polski
  • Português (Brasil)
  • Português (Portugal)
  • română
  • shqip
  • slovenčina
  • slovenščina
  • suomi
  • svenska
  • Tiếng Việt
  • Türkçe
  • Ελληνικά
  • български
  • қазақ тілі
  • македонски
  • русский
  • српски
  • українська
  • עברית
  • العربية
  • فارسی
  • اردو
  • বাংলা
  • हिन्दी
  • ગુજરાતી
  • ಕನ್ನಡ
  • मराठी
  • ਪੰਜਾਬੀ
  • தமிழ்
  • తెలుగు
  • മലയാളം
  • ไทย
  • 简体中文
  • 繁體中文
  • 日本語
  • 한국어
  • WhatsApp Web
  • Features
  • Download
  • Security
  • Help Center
  • Download
  • Features
  • Security
  • Help Center
  • Get in touch

How can we help you?

You can also browse the topics below to find what you are looking for.
GeneralVerification

How to manage two-step verification settings

You can manage two-step verification settings in your WhatsApp account. You have the option to enable or disable this feature, change the PIN or update the email address associated with two-step verification.

Enable two-step verification

  1. Open WhatsApp Settings.
  2. Tap Account > Two-step verification > Enable.
  3. Enter a six-digit PIN of your choice and confirm it.
  4. Provide an email address you can access or tap Skip if you don’t want to add an email address. We recommend adding an email address as this allows you to reset two-step verification, and helps safeguard your account.
  5. Tap Next.
  6. Confirm the email address and tap Save or Done.

If you don’t add an email address and you forget your PIN, you’ll have to wait 7 days before you can reset your PIN. Since we don't verify this email address to confirm its accuracy, make sure you provide an accurate email address you can access.

Disable two-step verification:

  1. Open WhatsApp Settings.
  2. Tap Account > Two-step verification >Disable > Disable.

Change your two-step verification PIN

  1. Open WhatsApp Settings.
  2. Tap Account > Two-step verification > Change PIN.

Add an email address

  1. Open WhatsApp Settings.
  2. Tap Account > Two-step verification > tap Add Email Address.

Change an email address

  1. Open WhatsApp Settings.
  2. Tap Account > Two-step verification > tap Change Email Address.

Related resources:

About two-step verification

Was this article helpful?
YesNo
Why wasn't this article helpful?
  • The article was confusing
  • The article didn't answer my question
  • The solution doesn't work
  • I don't like the feature or policy
Thank you for your feedback
Help Center

WhatsApp

  • Features
  • Security
  • Download
  • WhatsApp Web
  • Business
  • Privacy

Company

  • About
  • Careers
  • Brand Center
  • Get in touch
  • Blog
  • WhatsApp Stories

Download

  • Mac/PC
  • Android
  • iPhone

Help

  • Help Center
  • Twitter
  • Facebook
  • Coronavirus
2021 © WhatsApp LLC
Privacy & Terms