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You can also browse the topics below to find what you are looking for.
GeneralDownload and Installation

How to log in or out

Log in

To log in to WhatsApp on WhatsApp Web, WhatsApp Desktop, or Portal, you need to use your phone to scan the QR code.

  1. Open WhatsApp on your phone.
    • Android: More options > WhatsApp Web.
    • iPhone: Tap Settings > WhatsApp Web/Desktop.
  2. Select the checkbox next to Keep me signed in on the QR screen on your computer or Portal to stay logged in on this device.
  3. Use your phone to scan the QR code on your computer or Portal. If you're logged in to another device when trying to scan the QR code, you'll have to tap:
    • Android: Scan QR code
    • iPhone: Scan QR Code
  4. If prompted, tap or select Done.

Note: You can only be logged into one session at a time across WhatsApp Web, WhatsApp Desktop, and Portal.

Log out

You can log out of WhatsApp from WhatsApp Web or Desktop.

  1. Open WhatsApp Web or WhatsApp Desktop.
  2. Click Menu or above your chats list > Log out.

To remove your WhatsApp account from Portal, please read this article.

Log out on Android

Alternatively, on Android, you can log out of WhatsApp Web, WhatsApp Desktop, or Portal device from your phone.

  1. Open WhatsApp.
  2. Tap More options > WhatsApp Web.
  3. Tap the computer or Portal listed > LOG OUT.
Log out from all devices

To log out of WhatsApp from all devices at once, including WhatsApp Web, WhatsApp Desktop, or Portal, you can use your phone.

  • Android: Open WhatsApp, then tap More options > WhatsApp Web > Log out from all devices > LOG OUT.
  • iPhone: Open WhatsApp, then tap Settings > WhatsApp Web/Desktop > Log out from all devices > Log out.

Related resources:

  • About WhatsApp Web and Desktop
  • How to download WhatsApp Desktop
  • How to add or remove your WhatsApp account from Portal
  • Can't connect to WhatsApp Web or Desktop

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