How to view a Facebook shop on WhatsApp
Note: This feature may not be available to you yet.
WhatsApp lets businesses link their WhatsApp Business accounts to a Facebook shop, making it easy for customers to explore the products and services featured in a shop without leaving WhatsApp.
Businesses that have their accounts linked to a Facebook shop have a shopping bag icon visible next to their name in the chat.
Explore a Facebook shop in WhatsApp
- Open a chat with the business whose shop you’d like to explore.
- Tap the shopping bag icon next to their name.
- Their Facebook shop should open in WhatsApp. From here, use the search bar to look for specific items or scroll through the shop to explore all of the products and services that business has to offer.