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About using the shopping button
The shopping button (
on Android or 
on iPhone) gives you access to a business’ catalog directly from your chat screen, making it easy to explore a business’ products and services while using WhatsApp. You can still access the business' catalog from their business profile.
Note:
- This feature is currently only available to businesses that use the WhatsApp Business app.
- Businesses must have set up a catalog for this button to appear.
Related resources:
- About catalog
- How to view a catalog
- How to share products or services from a catalog: Android | iPhone