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About using the shopping button

The shopping button ( on Android or on iPhone) gives you access to a business’ catalog directly from your chat screen, making it easy to explore a business’ products and services while using WhatsApp. You can still access the business' catalog from their business profile.

Note:

  • This feature is currently only available to businesses that use the WhatsApp Business app.
  • Businesses must have set up a catalog for this button to appear.

Related resources:

  • About catalog
  • How to view a catalog
  • How to share products or services from a catalog: Android | iPhone
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