WhatsApp почетна страницаWhatsApp почетна страницаЦентар за помош
WHATSAPP ЗА ПРЕЛИСТУВАЧ
ФУНКЦИИ
ПРЕЗЕМИ
БЕЗБЕДНОСТ
ЦЕНТАР ЗА ПОМОШ

Избери јазик

  • azərbaycan

  • Afrikaans

  • Bahasa Indonesia

  • Melayu

  • català

  • čeština

  • dansk

  • Deutsch

  • eesti

  • English

  • español

  • français

  • Gaeilge

  • hrvatski

  • italiano

  • Kiswahili

  • latviešu

  • lietuvių

  • magyar

  • Nederlands

  • norsk bokmål

  • o‘zbek

  • Filipino

  • polski

  • Português (Brasil)

  • Português (Portugal)

  • română

  • shqip

  • slovenčina

  • slovenščina

  • suomi

  • svenska

  • Tiếng Việt

  • Türkçe

  • Ελληνικά

  • български

  • қазақ тілі

  • македонски

  • русский

  • српски

  • українська

  • עברית

  • العربية

  • فارسی

  • اردو

  • বাংলা

  • हिन्दी

  • ગુજરાતી

  • ಕನ್ನಡ

  • मराठी

  • ਪੰਜਾਬੀ

  • தமிழ்

  • తెలుగు

  • മലയാളം

  • ไทย

  • 简体中文

  • 繁體中文(台灣)

  • 繁體中文(香港)

  • 日本語

  • 한국어

  • Симни

  • Опции

  • Безбедност

  • Центар за помош

  • Стапи во контакт

Како можеме да помогнеме?

Исто така, можеш да ги прелисташ и темите подолу за да го најдеш тоа што го бараш.
  1. Општо
  2. Разговори

About chatting with businesses

It’s easy to distinguish between a personal account and a business account on WhatsApp. In an individual chat, tap the contact’s name to view their profile. If they’re a business, their profile will include one of the following labels:

  • Official business account: WhatsApp has determined that a notable and authentic brand owns this account. An "Official business account" has a green checkmark badge in its profile and next to the header in the chat thread. The name of the business is visible even if you haven't added the business to your address book.
  • Business account: This is the default status for a business that creates an account on one of the WhatsApp Business products.

Note: An "Official business account" does not indicate that WhatsApp endorses this business.

Why am I seeing a new system message in my WhatsApp chats?

Some businesses you chat with on WhatsApp may choose to use Facebook or another company to help them manage and store their messages.

You’ll see the following messages, when a business chooses to:

  • Use a partner: You’ll see “This business works with other companies to manage this chat.”
  • Use Facebook’s Hosting Services: You’ll see “This business uses a secure service from the Facebook company to manage this chat.”

If a business is managing their chats by themselves, you’ll see: “Messages and calls are end-to-end encrypted. No one outside of this chat, not even WhatsApp, can read or listen to them.”

Even if a business chooses to use Facebook to host their messages, Facebook will not automatically use your messages to inform the ads that you see. Just like with any other communication channel, like call centers or email, businesses are able to use interactions with customers for their own marketing purposes, which may include advertising on Facebook or elsewhere. You can always contact a business to learn more about its privacy practices.

If you don’t want to receive messages from a business, you can block them directly from the chat, or delete them from your contact list.

Always private and secure

Every WhatsApp message is protected by the same Signal encryption protocol that secures messages before they leave your device. When you message a WhatsApp business account, your message is delivered securely to the destination chosen by the business.

Related resources

  • Download the WhatsApp Business app on Android | iPhone
  • About opting-in to business chats
  • How to block or unblock a business: Android | iPhone
  • How to block and report contacts: Android | iPhone | KaiOS
Дали беше корисна оваа статија?
ДаНе
Зашто не беше корисна оваа статија?
  • Статијата беше збунувачка
  • Статијата не одговори на моето прашање
  • Решението не работи
  • Не ја сакам оваа опција или политика
Благодариме за твојот коментар
Центар за помош

WHATSAPP

Опции

Безбедност

Симни

WhatsApp Web

Бизнис

Приватност

КОМПАНИЈА

Инфо

Кариери

Бренд центар

Стапи во контакт

Блог

WhatsApp искуства

ПРЕЗЕМИ

Mac/PC

Android

iPhone

ПОМОШ

Центар за помош

Twitter

Facebook

Корона вирус

2022 © WhatsApp LLC

Приватност и Услови