Hjälpcenter
Välj ditt språk
  • azərbaycan
  • Afrikaans
  • Bahasa Indonesia
  • Melayu
  • català
  • čeština
  • dansk
  • Deutsch
  • eesti
  • English
  • español
  • français
  • Gaeilge
  • hrvatski
  • italiano
  • Kiswahili
  • latviešu
  • lietuvių
  • magyar
  • Nederlands
  • norsk bokmål
  • o‘zbek
  • Filipino
  • polski
  • Português (Brasil)
  • Português (Portugal)
  • română
  • shqip
  • slovenčina
  • slovenščina
  • suomi
  • svenska
  • Tiếng Việt
  • Türkçe
  • Ελληνικά
  • български
  • қазақ тілі
  • македонски
  • русский
  • српски
  • українська
  • עברית
  • العربية
  • فارسی
  • اردو
  • বাংলা
  • हिन्दी
  • ગુજરાતી
  • ಕನ್ನಡ
  • मराठी
  • ਪੰਜਾਬੀ
  • தமிழ்
  • తెలుగు
  • മലയാളം
  • ไทย
  • 简体中文
  • 繁體中文
  • 日本語
  • 한국어
  • WhatsApp Web
  • Funktioner
  • Ladda ner
  • Säkerhet
  • Hjälpcenter
  • Ladda ner
  • Funktioner
  • Säkerhet
  • Hjälpcenter
  • Kom i kontakt

Hur kan vi hjälpa dig?

Du kan också bläddra bland rubrikerna nedanför att hitta vad du letar efter.
AllmäntKonto och Profil

Seeing your phone number already in WhatsApp

All WhatsApp accounts are tied to mobile phone numbers. Since it's common for phone numbers to be recycled by mobile providers, it's possible that the previous owner of your current phone number used WhatsApp.

If the previous owner of your phone number didn't delete their WhatsApp account, you and your contacts may see your phone number in WhatsApp before you activate a new account. You may also see someone else's profile photo and about attached to your phone number.

There's no need to worry. This only means that the previous account wasn't deleted, so old information still exists in the system. This does not mean that the previous owner of the phone number has any access to the WhatsApp account you activate with your new phone number. Your conversations and other WhatsApp data are secure.

To help eliminate confusion with recycled phone numbers, we monitor account inactivity. If an account is unused for 45 days and then becomes newly activated on a different mobile device, we take this as a sign that a number has been recycled. At this time, we'll remove the old account data tied to the phone number - like the profile photo and About.

Var den här artikeln hjälpsam?
JaNej
Varför var denna artikel hjälpsam?
  • Denna artikel var förvirrande
  • Denna artikel besvarade inte min fråga
  • Lösningen fungerar inte
  • Jag tycker inte om funktionen eller policyn
Tack för att du hörde av dig!
Hjälpcenter

WhatsApp

  • Funktioner
  • Säkerhet
  • Ladda ner
  • WhatsApp Web
  • Företag
  • Integritet

Företag

  • Om
  • Karriärer
  • Brand Center
  • Kom i kontakt
  • Blogg
  • WhatsApp Berättelser

Ladda ner

  • Mac/PC
  • Android
  • iPhone

Hjälp

  • Hjälpcenter
  • Twitter
  • Facebook
  • Coronavirus
2021 © WhatsApp LLC
Sekretess & Användarvillkor