Note: This feature may not be available to you yet.

You can share links to product pages from a Facebook Shop so that it opens directly in WhatsApp, allowing users to stay in WhatsApp while exploring a business’ shop.

Share a link to a product page in WhatsApp

1. Open the product page on Facebook, tap > More Options.
2. Tap the WhatsApp icon.
3. Select the person or group you’d like to share the product page with.
4. Tap the send button or Next.
5. Draft your message. Note: the link for the product page will be attached to your message.
6. Tap or .

Open a product page link in WhatsApp

Tapping a product page link sent in a WhatsApp chat will open the product page directly in WhatsApp. From there, you can tap:

• The images in the Shop More section to explore other products and services offered by the business.
• The business name to view the business profile associated with this shop.
• Message to start a conversation with the business about the specific product you’re viewing.

Note: The first time you tap a link to a shop from a chat in WhatsApp, you’ll be prompted with a user notice regarding WhatsApp’s data policies. Tap Continue to accept the terms covered in the user notice. To learn more about WhatsApp data policies, read this article.

Related resource:

How to message a business on WhatsApp from their Facebook Shop