Huvudsida för WhatsAppHuvudsida för WhatsAppHjälpcenter
WHATSAPP WEB
FUNKTIONER
HÄMTA
SÄKERHET
HJÄLPCENTER

Välj ditt språk

  • azərbaycan

  • Afrikaans

  • Bahasa Indonesia

  • Melayu

  • català

  • čeština

  • dansk

  • Deutsch

  • eesti

  • English

  • español

  • français

  • Gaeilge

  • hrvatski

  • italiano

  • Kiswahili

  • latviešu

  • lietuvių

  • magyar

  • Nederlands

  • norsk bokmål

  • o‘zbek

  • Filipino

  • polski

  • Português (Brasil)

  • Português (Portugal)

  • română

  • shqip

  • slovenčina

  • slovenščina

  • suomi

  • svenska

  • Tiếng Việt

  • Türkçe

  • Ελληνικά

  • български

  • қазақ тілі

  • македонски

  • русский

  • српски

  • українська

  • עברית

  • العربية

  • فارسی

  • اردو

  • বাংলা

  • हिन्दी

  • ગુજરાતી

  • ಕನ್ನಡ

  • मराठी

  • ਪੰਜਾਬੀ

  • தமிழ்

  • తెలుగు

  • മലയാളം

  • ไทย

  • 简体中文

  • 繁體中文(台灣)

  • 繁體中文(香港)

  • 日本語

  • 한국어

  • Ladda ner

  • Funktioner

  • Säkerhet

  • Hjälpcenter

  • Kom i kontakt

Hur kan vi hjälpa dig?

Du kan också bläddra bland rubrikerna nedanför att hitta vad du letar efter.
  1. Allmänt
  2. Konto och Profil

How to request your account information

The request account information feature allows you to submit a request for and export a report of your WhatsApp account information and settings. The report won’t include your messages. If you want to access your messages other than in the app, you can export your chat history instead.

Please note, this feature isn’t available on WhatsApp Web and Desktop.

Request report

  1. Go to WhatsApp Settings > Account > Request account info.
  2. Tap Request report. The screen will update to state Request sent.

Your report will typically be available three days after the date you requested it. You can refer to the Ready by date while waiting for your report.

Note:
  • Once you request a report, you can’t undo or cancel your pending request.

  • If you change your phone number or delete your account, your pending request will be voided and you’ll have to request another report.

Download and export report

When the report is available to download, you'll receive a WhatsApp notification on your phone, stating “Your account info report is now available”. The Request account info screen in WhatsApp will tell you the amount of time you have to download the report before it’s deleted from our servers. Because this report contains your information, you should be careful about storing, sending, or uploading it to any other services.

  1. Go to WhatsApp Settings > Account > Request account info.
  2. Tap Download report. A ZIP file will be downloaded to your phone, which includes HTML and JSON files.
  3. Once the file is downloaded, tap Export report > EXPORT or Export Report. You'll be unable to view the downloaded report within WhatsApp.
  4. In the share tray that appears, tap the external app you want to export your report to. For example, you can email a copy of the report to yourself.

After you download the report to your phone, you'll have the option to permanently delete the downloaded copy from your phone by tapping Delete report > DELETE or Delete Report on the Request account info screen. Deleting the report won't delete any of your WhatsApp account data.

Related resources:

  • How to request your account information on KaiOS
  • How to export your chat history on: Android | iPhone
Var den här artikeln hjälpsam?
JaNej
Varför var denna artikel hjälpsam?
  • Denna artikel var förvirrande
  • Denna artikel besvarade inte min fråga
  • Lösningen fungerar inte
  • Jag tycker inte om funktionen eller policyn
Tack för att du hörde av dig!
Hjälpcenter

WHATSAPP

Funktioner

Säkerhet

Ladda ner

WhatsApp Web

Företag

Integritet

FÖRETAG

Om

Karriärer

Brand Center

Kom i kontakt

Blogg

WhatsApp Berättelser

HÄMTA

Mac/PC

Android

iPhone

HJÄLP

Hjälpcenter

Twitter

Facebook

Coronavirus

2022 © WhatsApp LLC

Sekretess & Användarvillkor