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GeneralAccount and Profile

About syncing WhatsApp Business with Facebook Pages

When using the WhatsApp Business app, users can link their Facebook Page with their WhatsApp Business account. They can also choose to sync the business information from their Facebook Page with their WhatsApp Business account.

To link the WhatsApp business account, users must have:

  • a Facebook page for their business
  • an account on the WhatsApp Business app
  • the latest versions of both mobile apps

Turning on the sync will auto-populate sections of the business profile on the WhatsApp Business app with the following information from the linked Facebook Page:

  • hours
  • address
  • description
  • category
  • Facebook Page URL
  • website details
  • email
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