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  2. Account and Profile

About changing phones

You can either move to the same type of phone, such as Android to Android, or move to a different type of phone, such as iPhone to Android.

Move to the same type of phone

If you're moving to the same type of phone, you might have an option to transfer your chat history. Learn more about transferring your chat history on Android or iPhone.

Move to a different type of phone

If you’re moving to a different type of phone:

  • You’ll keep your account information including your profile photo, about, individual chats, group chats, and settings.
  • Transferring your chat history cross platform is currently only available when moving from an iPhone iOS device to Samsung Android device, but we will make it available to users of both Android and iOS in the coming months. Learn more about how you can do this in this article.

Keep your phone number

Download WhatsApp on your new phone and register your phone number.

Change to a new phone number

  • Download WhatsApp on your new phone and register your new phone number.
  • Delete the WhatsApp account associated with your old phone number.

If you forgot to delete your account associated with your old phone number and don’t have access to your old phone, all of your account information tied to that phone number will be deleted if the new owner of your old phone number activates WhatsApp on a new phone after 45 days.

Note: If you give away or return your old phone to your mobile provider, make sure to wipe it of all your data beforehand, including the SD card if applicable. This ensures none of your private data, such as your WhatsApp chat history, will fall into someone else's hands.

Related resources:

  • About changing phone numbers
  • How to change your phone number on: Android | iPhone
  • Can’t change phone number
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