WhatsApp Main PageWhatsApp Main PageHelp Center
WHATSAPP WEB
FEATURES
DOWNLOAD
SECURITY
HELP CENTER

Select your language

  • azərbaycan

  • Afrikaans

  • Bahasa Indonesia

  • Melayu

  • català

  • čeština

  • dansk

  • Deutsch

  • eesti

  • English

  • español

  • français

  • Gaeilge

  • hrvatski

  • italiano

  • Kiswahili

  • latviešu

  • lietuvių

  • magyar

  • Nederlands

  • norsk bokmål

  • o‘zbek

  • Filipino

  • polski

  • Português (Brasil)

  • Português (Portugal)

  • română

  • shqip

  • slovenčina

  • slovenščina

  • suomi

  • svenska

  • Tiếng Việt

  • Türkçe

  • Ελληνικά

  • български

  • қазақ тілі

  • македонски

  • русский

  • српски

  • українська

  • עברית

  • العربية

  • فارسی

  • اردو

  • বাংলা

  • हिन्दी

  • ગુજરાતી

  • ಕನ್ನಡ

  • मराठी

  • ਪੰਜਾਬੀ

  • தமிழ்

  • తెలుగు

  • മലയാളം

  • ไทย

  • 简体中文

  • 繁體中文(台灣)

  • 繁體中文(香港)

  • 日本語

  • 한국어

  • Download

  • Features

  • Security

  • Help Center

  • Get in touch

How can we help you?

You can also browse the topics below to find what you are looking for.
  1. General
  2. Account and Profile

About Cart

If you’re using the WhatsApp Business app, you can now help your customers place orders easily through the cart feature. Cart helps provide a new way for your customers to begin the order process directly, without having to individually message you for every product listed on your catalog.

Customers using the WhatsApp Messenger app will be able to see a shopping button next to your business name in your chat or when they visit your business profile. Using this shopping button, they can browse your catalog and directly add items to their cart from your catalog.

They will also be able to edit the quantity of each item in their cart. Once added, customers will have the option to send the items in their cart to your business account as a WhatsApp message.

The feature will allow your existing customers to:

  • place orders quickly
  • Ask questions about multiple items at the same time
  • place an order for multiple items simultaneously

Download this infographic for more information on how to add items to your cart.

Related resources:

  • About catalog
  • How to view a catalog
  • How to place an order using cart on Android | iPhone
Was this article helpful?
YesNo
Why wasn't this article helpful?
  • The article was confusing
  • The article didn't answer my question
  • The solution doesn't work
  • I don't like the feature or policy
Thank you for your feedback
Help Center

WHATSAPP

Features

Security

Download

WhatsApp Web

Business

Privacy

COMPANY

About

Careers

Brand Center

Get in touch

Blog

WhatsApp Stories

DOWNLOAD

Mac/PC

Android

iPhone

HELP

Help Center

Twitter

Facebook

Coronavirus

2022 © WhatsApp LLC

Privacy & Terms