You can check your contact's profile to see which type of account they're using. If they're using a business account, you'll see one of the following:
- Verified. WhatsApp has verified that an authentic brand owns this account. A verified account has a green checkmark badge in its profile.
- Confirmed. WhatsApp has confirmed that the phone number of this account matches the phone number for this business. A confirmed account has a gray checkmark badge in its profile.
- Business account. This account is using the WhatsApp Business app, but hasn't been confirmed nor verified by WhatsApp. A business account has a gray question mark badge in its profile.
We also provide you with the tools you need to control your experience with businesses. You can block business accounts and report them as spam at any time, right within the chat (open the chat > tap the Menu Button > Report spam or Block).
Note: Business verification and confirmation don't indicate an endorsement by WhatsApp.