よくある質問(FAQ)
日本語
言語を選択
  • Azərbaycanca
  • Afrikaans
  • Bahasa Indonesia
  • Bahasa Melayu
  • Català
  • Česky
  • Dansk
  • Deutsch
  • eesti
  • English
  • Español
  • Français
  • Gaeilge
  • Hrvatski
  • Italiano
  • Kiswahili
  • Latviešu
  • Lietuviškai
  • Magyar
  • Nederlands
  • Norsk
  • Oʻzbekcha
  • Pilipino
  • Polski
  • Português (BR)
  • Português (PT)
  • Română
  • shqip
  • Slovenčina
  • Slovenščina
  • suomi
  • svensk
  • Tiếng Việt
  • Türkçe
  • Ελληνικά
  • Български
  • Қазақ
  • Македонски
  • Pусский
  • српски
  • Українська
  • ‏עברית‏
  • العربية
  • فارسی
  • اردو
  • বাংলা
  • हिंदी
  • ગુજરાતી
  • ಕನ್ನಡ
  • मराठी
  • தமிழ்
  • తెలుగు
  • മലയാളം
  • ภาษาไทย
  • 简体中文
  • 繁體中文
  • 日本語
  • 한국어
  • WhatsApp Web
  • 機能
  • ダウンロード
  • セキュリティ
  • よくある質問(FAQ)
  • ダウンロード
  • 機能
  • セキュリティ
  • よくある質問(FAQ)
  • 連絡

お手伝いしましょうか?

下記のトピックを参照して、探しているものを見つけることもできます。
Windows Phone認証

Using two-step verification

Two-step verification is an optional feature that adds more security to your account. When you have two-step verification enabled, any attempt to verify your phone number on WhatsApp must be accompanied by the six-digit PIN that you created using this feature.


To enable two-step verification, open WhatsApp > Settings > Account > Two-step verification > Enable.

Upon enabling this feature, you can also optionally enter your email address. This email address will allow WhatsApp to send you a link via email to disable two-step verification in case you ever forget your six-digit PIN, and also to help safeguard your account. We do not verify this email address to confirm its accuracy. We highly recommend you provide an accurate email address so that you're not locked out of your account if you forget your PIN.

Important: If you receive an email to disable two-step verification, but didn't request this, don't click on the link. Someone could be attempting to verify your phone number on WhatsApp.

If you have two-step verification enabled, your number will not be permitted to reverify on WhatsApp within 7 days of last using WhatsApp without your PIN. Thus, if you forget your own PIN, but didn't provide an email to disable two-step verification, even you will not be permitted to reverify on WhatsApp within 7 days of last using WhatsApp. After these 7 days, your number will be permitted to reverify on WhatsApp without your PIN, but you'll lose all pending messages upon reverifying - they will be deleted. If your number is reverified on WhatsApp after 30 days of last using WhatsApp, and without your PIN, your account will be deleted and a new one will be created upon successfully reverifying.

Note: To help you remember your PIN, WhatsApp will periodically ask you to enter your PIN. There is no option to disable this without disabling the two-step verification feature.

記事は役に立ちましたか?
はいいいえ
記事はなぜ役に立ちませんでしたか?
  • 混乱させる記事だ
  • 質問に答えていない記事だ
  • ソリューションが機能しない
  • 機能またはポリシーについて不満がある
ご意見をいただきありがとうございました。
FAQトップ

WhatsApp

  • 機能
  • セキュリティ
  • ダウンロード
  • WhatsApp Web
  • ビジネス

会社

  • 基本情報
  • キャリア
  • ブランドセンター
  • 連絡
  • ブログ
  • WhatsAppストーリー

ダウンロード

  • Mac/PC
  • Android
  • iPhone
  • Windows Phone

ヘルプ

  • よくある質問(FAQ)
  • Twitter
  • Facebook
2019 © WhatsApp Inc.
プライバシーと利用規約