The privacy settings allow you to hide your last seen, profile photo, about, status, or read receipts. You may not be able to see someone else's information because of how they have set their privacy settings.

If you can't see someone else's last seen, profile photo, about, status, or read receipts, it may be due to one of the following:

• Your contact has changed their privacy settings to "Nobody".
• You have changed your last seen privacy settings to "Nobody".
• Your contact has changed their privacy settings to "My Contacts", and you are not saved as a contact in their phone.
• You are blocked by this contact.
• There might be a connection problem.
• Your contact hasn't set a profile photo.