How can we help you?

About Temporarily Banned Accounts

How to update WhatsApp

WhatsApp business products

Getting access to Business API

Support for other operating systems

Using two-step verification

Using one WhatsApp account on multiple phones, or with multiple phone numbers

Requesting your account information

What is WhatsApp Business?

Chatting with businesses

What is a solution provider?

Working with Solution Providers

Creating business names

Stolen Accounts

Lost and stolen phones

Changing phone numbers and/or phones

How to change the language

Is it free to send messages over WhatsApp?

Seeing the message "Your phone number is banned from using WhatsApp. Contact support for help."

Seeing a contact, but someone else is using the account

Seeing your phone number already in WhatsApp

Formatting your messages

How to reply to a message

Mentioning in a group

Creating stickers for WhatsApp

Understanding Last Seen and online

Getting messages from businesses

Disabling notifications from businesses

Using Click to Chat

Adding international contacts' phone numbers

Not seeing someone's profile information

WhatsApp Calling unavailable in some countries

Account Security Tips

How to change group privacy settings

Being blocked by someone

End-to-end encryption

End-to-end encryption for business messages

Security Code Change Notification

Seeing "Waiting for this message. This may take a while."

Hoax messages

Tips to help prevent the spread of rumors and fake news

Staying safe on WhatsApp

How to Use WhatsApp Responsibly

Usage of your phone number and address book

Who is providing your WhatsApp services

Minimum age to use WhatsApp

Which Terms of Service apply to you

Information for Law Enforcement Authorities

Global Suicide Hotline Resources

What's California's Shine the Light law and how do we comply?

Problems sending or receiving messages

Troubleshoot blurry photos

Incorrect timestamps on messages