Video Calling allows you to place a video call to anyone using WhatsApp. On iPhone, video calling is only available on iOS 8+. If your phone's operating system isn't supported, video calling won't be available to you.
Note: Make sure you have a strong Internet connection when placing or receiving video calls. A poor or improperly configured connection might result in poor video and audio quality. If you're connected to Wi-Fi, your video call quality is dependent on your wireless network signal and network data speed.
Placing a video call
- Open the chat with the contact you want to video call.
- Tap Video Call .
Receiving a video call
If your phone is locked, you'll receive an Incoming video call notification from WhatsApp when someone video calls you, where you can:
- Slide the notification to the left > tap View > tap Accept
- Alternatively, you can slide the notification to the right to accept the call.
- Slide the notification to the left > tap View > tap Decline
- Slide the notification to the left > tap View > tap Message to decline the call with a quick message
If your phone is unlocked, but you're not on WhatsApp, you'll receive an Incoming video call notification from WhatsApp when someone video calls you, where you can:
- Pull the notification down > tap Accept
- Alternatively, you can tap the notification to accept the call.
- Pull the notification down > tap Decline
- Pull the notification down > tap Message to decline the call with a quick message
If your phone is unlocked and you're on WhatsApp, you'll see an incoming WHATSAPP VIDEO CALL screen when someone video calls you, where you can:
- Accept to accept the call
- Decline to decline the call
- Remind Me by tapping the clock icon and selecting if you want to be reminded In 1 hour or When I leave
- Message to decline the call with a quick message
Switching between video and voice calls
To switch from a video call to a voice call:
- While on the video call, tap the Turn off camera icon, which will notify the contact you're video calling with.
- Once the contact turns their camera off, the call will be switched to a voice call.
To switch from a voice call to a video call:
- While on the voice call, tap video call > Switch.
- The contact you're voice calling with will see a request to switch to a video call and can accept or reject the switch.
Making a group video call
Group Calling allows up to four participants to video call with each other using WhatsApp.
To make a group video call:
- Open the chat with one of the contacts you want to video call.
- Tap Video Call .
- Once the contact accepts the call, tap the Add participants icon in the top right corner.
- Search for or select another contact you want to add to the call. If prompted, tap Add.
- Group video calls support up to a total of four participants.
- Make sure you and your contacts have a strong Internet connection when placing or receiving group video calls. The quality of the video call will depend on the contact with the weakest connection.
- When you receive a group video call, the Incoming group video call notification or WHATSAPP VIDEO CALL screen will show the participants currently on the call, and the first contact listed will be the participant that added you.
- During a group video call, you have the option to turn your camera off by tapping the Turn off camera icon.
- You can't remove a contact during a group video call. The contact would need to hang up their phone to disconnect from the call.
- Group video call history will appear in the Calls tab. You can tap the call history to view the individual contacts from the call.
- While it's possible to be in a group video call with someone you've blocked, you can't add a contact to the call that you've blocked or a contact that has blocked you.
Learn how to video call on: Android | Windows Phone