As announced in our blog, WhatsApp is exploring ways for you to connect with the businesses that matter to you. WhatsApp Business app helps small businesses establish an official presence and makes it easier to respond to customers.

We're also building new tools for companies operating on a large scale, such as airlines, e-commerce sites and banks. These businesses will be able to use our WhatsApp Business solution to provide customers with helpful information like flight times, delivery confirmations and other updates, as well as to provide customer support.

If you'd like to stop a business from contacting you, you can block them. Learn how to block and unblock contacts on: Android | iPhone | Windows Phone | Nokia S40