FAQ
en
Select your language
  • Azərbaycanca
  • Afrikaans
  • Bahasa Indonesia
  • Bahasa Melayu
  • Català
  • Česky
  • Dansk
  • Deutsch
  • eesti
  • English
  • Español
  • Français
  • Gaeilge
  • Hrvatski
  • Italiano
  • Kiswahili
  • Latviešu
  • Lietuviškai
  • Magyar
  • Nederlands
  • Norsk
  • Oʻzbekcha
  • Pilipino
  • Polski
  • Português (BR)
  • Português (PT)
  • Română
  • Slovenčina
  • Slovenščina
  • suomi
  • svensk
  • Tiếng Việt
  • Türkçe
  • Ελληνικά
  • Български
  • Қазақ
  • Македонски
  • Pусский
  • српски
  • Українська
  • ‏עברית‏
  • العربية
  • فارسی
  • اردو
  • বাংলা
  • हिंदी
  • ગુજરાતી
  • ಕನ್ನಡ
  • मराठी
  • தமிழ்
  • తెలుగు
  • മലയാളം
  • ภาษาไทย
  • 简体中文
  • 繁體中文
  • 日本語
  • 한국어
  • WhatsApp Web
  • Features
  • Download
  • Security
  • FAQ
  • Download
  • Features
  • Security
  • FAQ
  • Get in touch

How can we help you?

You can also browse the topics below to find what you are looking for.
AndroidChats

Saving your chat history

Your WhatsApp chats are automatically backed up and saved daily to your phone's memory. Depending on your settings, you can also periodically backup your WhatsApp chats to Google Drive. If you uninstall WhatsApp from your phone, but don't want to lose any of your messages, be sure to manually back up your chats before uninstalling. To backup your chats, go to WhatsApp > tap More options > Settings > Chats > Chat backup > Back Up.

To export a copy of the history of an individual chat or group, use the Export chat feature:

  1. Open the chat for the individual or group.
  2. Tap More options .
  3. Tap More.
  4. Tap Export chat.
  5. Choose whether to Include Media or not.

An email will be composed with your chat history attached as a .txt document.

Note:

  • If you choose to attach media, the most recent media sent will be added as attachments.
  • When sending with media, you can send up to 10,000 latest messages. Without media, you can send 40,000 messages. These constraints are due to maximum email sizes.

Learn how to export your chat history on: iPhone | Windows Phone

Was this article helpful?
YesNo
Why wasn't this article helpful?
  • The article was confusing
  • The article didn't answer my question
  • The solution doesn't work
  • I don't like the feature or policy
Thank you for your feedback
FAQ Home

WhatsApp

  • Features
  • Security
  • Download
  • WhatsApp Web
  • Business

Company

  • About
  • Careers
  • Brand Center
  • Get in touch
  • Blog

Download

  • Mac/PC
  • Android
  • iPhone
  • Windows Phone
  • Nokia

Help

  • FAQ
  • Twitter
  • Facebook
2019 © WhatsApp Inc.
Privacy & Terms