Check marks will appear next to each message you send. Here is what each one indicates:

• Message successfully sent.
• Message successfully delivered to the recipient's phone.
• The recipient has read your message.

In a group chat, the second check mark will appear when all participants in the group have received your message. The two blue check marks will appear when all participants in the group have read your message.

Message Info

For any message that you send, you will be able to see a Message Info screen, displaying the details of when your message was delivered, read or played by the recipient.

To see the Message Info screen:

1. Open a chat with a contact or a group.
2. Swipe your message from right to left.
3. Alternatively, tap and hold on your sent message and choose Info from the menu.

The Message Info screen shows:

• Delivered when your message is delivered to your recipient's phone, but the recipient has not yet seen it.
• Read or Seen when the recipient has read your message or seen your picture, audio file or video. For a Voice Message, the recipient has seen but has not yet played it.
• Played when the recipient has played your Voice Message.

Note: When a participant leaves a group, the Message Info screen will still show the original information with all participants, including the participant who left the group.

Learn more about the Message Info screen on: Android | Windows Phone.

Missing Read Receipts

If you don't see two blue check marks next to your sent message, these could be the reasons:

• You or your recipient may have disabled read receipts in the privacy settings.
• The recipient may have blocked you.
• The recipient's phone might be off.
• The recipient may not have opened your conversation.
• You or the recipient may be experiencing connection issues.

Turning off Read Receipts

To turn off your read receipts, go to Settings > Account > Privacy and disable Read Receipts.

Note: This won't disable the read receipts for group chats or play receipts for voice messages. There's no way to turn these settings off.