Voice calling lets you call your contacts using WhatsApp for free, even if they’re in another country. Voice calling uses your phone’s internet connection rather than your mobile plan’s minutes. Data charges may apply.

Make a voice call

1. Open the individual chat with the contact you want to voice call.
2. Tap Voice call > CALL.

Alternatively, open WhatsApp, then tap the CALLS tab > New call. Find the contact you want to voice call, then tap Voice call.

Receive a voice call

If your phone is locked, you'll see an incoming WhatsApp voice call screen when someone voice calls you, where you can:

• Swipe up to accept to answer the call.
• Swipe up to decline to reject the call.
• Swipe up to reply to decline the call with a quick message.

If your phone is unlocked, you’ll see an Incoming voice call pop-up when someone voice calls you, where you can tap Decline or Answer.

Switch between voice and video calls

Switch from a voice call to a video call

1. While on the voice call, tap Video call > SWITCH.
2. The contact you're voice calling will see a request to switch to a video call and can accept or decline the switch.

Switch from a video call to a voice call

1. While on the video call, tap Video off, which will notify the contact you're video calling.
2. Once the contact turns their video off, the call will be switched to a voice call.

Make a group voice call

Group calling allows up to eight participants to voice call with each other using WhatsApp.

Make a group voice call from a group chat

1. Open the group chat you want to voice call.
2. If your group chat has five or more participants, tap Group call.
   • If your group chat has four or less participants, tap Voice call. In this case, the call will immediately begin.
3. Find the contacts you want to add to the call, then tap Voice call.

Make a group voice call from the CALLS tab

1. Open WhatsApp, then tap the CALLS tab.
2. Tap New call > New group call.
3. Find the contacts you want to add to the call, then tap Voice call.

Make a group voice call from an individual chat

1. Open the individual chat with one of the contacts you want to voice call.
2. Tap Voice call.
3. Once the contact accepts the call, tap Add participant.
4. Find another contact you want to add to the call, then tap ADD.
5. Tap Add participant if you want to add more contacts.

Note:

• Make sure you and your contacts have strong internet connections when placing or receiving group voice calls. The quality of the voice call will depend on the contact with the weakest connection.
• When you receive a group voice call, the incoming WhatsApp voice call screen will show the participants currently on the call, and the first contact listed will be the participant that added you.
• During a group voice call, you won't be able to switch the call to a video call.
• You can't remove a contact during a group voice call. The contact would need to hang up their phone to disconnect from the call.
• Group voice call history will appear in the CALLS tab. You can tap the call history to view the individual contacts from the call.
• While it's possible to be in a group voice call with someone you've blocked, you can't add a contact that you've blocked to the call or a contact that has blocked you.
• You can’t access emergency service numbers through WhatsApp such as 911 in the United States. To make emergency calls, you must make alternative communication arrangements.

Related resources:

How to make a voice call on iPhone